Hotel Dekat Regal American Mall

"The bathroom was really bad - lots of mold in tub area. If there was a hair dryer, I missed it."

"We requested adjoining rooms for my family. One room had dirty window sills and a stain on the bed skirt that looked like human fluid and the other room had what appeared to be blood and or body fluids on the boxspring cover and I killed a roach in the bathroom and took it to the desk. They did attempt to refund my stay but after processing I only received a refund for 1 room and a $25 credit one the second. I will not stay here again . SS from Ohio."

"The stay was exceptional"

"The hotel is clean. The woman who checked me in was nice. However, when I called the next day about a random additional charge on my card, the person I spoke to was very unpleasant. If you’re traveling with a dog, do NOT stay here. The pet fee is $75! Most hotels have between a $15-$25 dollar pet fee. I was told what the fee was when I checked in. I just paid for my stay and checked out the next morning. Then I noticed an additional $25 charge on my card. When I called, they said they hadn’t...

"It was just okay."

"It was a short stay, this time but with family 8 miles down the road, this my be my go to to stay in. As long as its clean and courteous Ill keep coming back!"

"Absolutely spotless room. Staff was super nice. Definitely would recommend!!"

"I have stayed at your facilities several times at this point and have been please with every visit. This occasion, we were greeted with an upgraded room due to our length of stay and overall occupancy during our visit. And without fail the staff was more than gracious and accommodating to any of needs or requests. Thank You for keeping the bar high."

"The woman at the checkin on 07-10-2026 was amazing. And my son told her of our travels, he's special needs and she really listened. And every time the rest of the night she would make sure to talk to him and call him by name. Made his day."

"It wasn’t clean. I don’t recommend."

"The first night I got in at 2:00a because my flight was delayed and there was no place to park. I finally took one of the three empty handicapped spots. The picture on this page is deceptive. Maybe 20 years old. That couch is dirty and sunken. The floors and stairs never get vacuumed or cleaned. The first room they checked me in to was not cleaned and it was disgustingly dirty with pubic hair all over the bathroom floor, a dirty toilet and shower and thick plaster dust all over the bathroom...

"This hotel needs to be renovated. it is very dated and things don't look or smell very good."

"It was very good. Beds were really comfortable"

"Room smelled like an old ashtray and cat pee! The leather chairs are missing most of their leather, the box springs have noticeable bed bug residue. The floors were filthy, paint was missing from the bathroom door as were bathroom light fixtures. There was hair in multiple places that was not ours. The place has not been updated in many years if ever. It was not worth the $105 we paid for the night, shouldn’t have been more than $30. Great disappointment."

"It was terrible it took like three minutes to get my hair wet in the shower. I have short hair and black mold on the ceiling,dirty toilet, stains on the sheets and no smoking room. Guess what if you don't smoke you will get a room with burn holes in the floor and smoke smell."