Hotel Dekat ReefHQ

"The hotel was clean and well-designed and stylish. Staff were friendly and helpful. Check-in & out process was quick and easy. The room was spacious and well-maintained. The bed & pillow was very comfortable. The swimming pool was really good especially the parasols and the swimming bed colour were super nice (instagrammable colours around the hotel). "

"Excellent accom. Great pool. And workout facility. Breakfast restaurant was very nice. "

"We had a nice day until we reach this place and wanted to check in. The receptionist/ the person handles the check in was very rude, very unprofessional and very unwelcoming - not hospitable knowing they are in hospitality industry. Dealing with a loss with a family doesn't give you the right to treat your guests bad."

"Room tidy, but very small. Good location, close to lots of restaurants and pubs. Good parking if you have a car. Staff were amazing. Especially the manager. Our bathroom probably needed a deep clean. We had shower moths buzzing around which was a bit yucky. Also a few marks in the grout maybe. I’ve attached pictures. Housekeeping comes quite late, our room wasn’t done at 3:30pm. They did knock on our door to see if we needed anything though. "

"Clean and well appointed apartment "

"Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again! "

"Clean room, staff are friendly and helpful"

"Good location and amenities "

"The room and bathroom is very clean. Great location ,just Walking distance to shops and restaurants. Staff are very friendly. "

"We were informed in advance that there would be a large function near our room on the first night of our stay which would be noisy. I asked for a room to be allocated to us that would minimise the noise and was told that this was not possible. The music went to 11pm and our room shook with the noise. there were other rooms we could have been given. I complained and got a $50 voucher Poor management"

"Very unclean, mould in kitchen, bedroom cupboards and drawers. People smoking on balconies. Otherwise ok but this time not worth the money unfortunately. "

"Room was clean & comfortable. AC was a bit earm & couldn't be adjusted. Staff asked on check out about AC."

"We were disappointed when we arrived and learnt our room was not even on the Main Street that faces the marina. We were off the back street, obviously next to permanent residents. Our room was smelly, with old and damaged furniture. The pictures on Expedia are misleading as we had no view, we had old damaged furniture, and we were off the back road and nowhere Palmer Street. "

"Very poor wifi. Complained to staff, they said not they problem. Body corporate problem. Was funny buy very irritating."

" Very good room and friendly staff."

"Clean room close to plenty of eating places "

"Friendly staff, large room. Kitchenette supplies were a bit limited. "

"Room was tidy but definitely needs a proper clean . Staff were lovely . We stayed 5 nights and room wasn’t serviced until the 4th day which was disappointing especially having to ask where to put rubbish etc "

"Beautiful apartment and staff were friendly but so many people struggled to get in to reception as they have the door locked during open hours. I personally had to ring the out of hours number on the door to get them to push the button to unlock the door borh times we stayed. Other than that reception does have someone in there and the rest of check in is easy and the Appartments are lovely. "