Hotel Dekat Redstone Shopping Center

"Upon arrival the elevator was out of order. The staff did give me a first floor room which was accommodating. The gym on the other hand, was basically inoperable, the machines need major repairs. There was no housekeeping during our stay we had to keep calling to ask for things and were told they were gone for the day which is ridiculous when it was like 12 noon."

"surrounding area felt very safe. clean hotel with nice staff."

"Tha area the hotel is makes it all that much more worth it imo !"

"falta personal"

"Great location and awesome staff."

"Room was clean and nice, we were able to check in early"

"The staff was wonderful, rooms looked nice, but beds and pillows were not very comfortable. The pools were a complete disappointment. The pictures make it seem you have a view of the park, you don’t. You see a wall in either direction. It isn’t very big and it was packed with children. The dinner was delicious but over the weekend they only offer brunch menu until 3pm which is only breakfast items. The poolside bites were also a letdown. Ordered a quesadilla and it was so thin and tortilla was...

"Amazing hotel, super clean, friendly and helpful staff and amazing breakfast!!! Would definitely recommend!"

"Muy amplia la habitación, limpiar, comoda. Buen desayuno."

"I stay here whenever I travel to Charlotte because of its proximity to my appointments and restaurants. The rooms are fairly large, comfortable and clean with comfy beds and work spaces."

"Everything was clean and everyone was very helpful!"

"Nice SpringHill hotel in Ballantyne."

"Love this hotel! Have stayed here a few times now. The king rooms are very spacious and the staff is exceptional, especially Carrie! Thanks for always taking exceptional care of me."

"When greeted at the desk, both entering the facility and departing, the staff was wonderful. So helpful and friendly. Couldn’t ask for better treatment. Kudos to those lovely women!"

"Clean, everything worked, no issues, helpful staff."

"We paid for two room and got confirmation. When we arrived there were no rooms available "

"Clean room , nice location"

"Everything was excellent ! Wonderful staff everything was great."

"The staff was very helpful especially when I needed to extend my stay. The food was good. The bed and pillow were so comfortable. Con: Don't get the room near the pool. Very noisy"