Hotel berdekatan Rancho Santa Ana Botanic Garden

"Staff was rude"

"Everything is clean and staff was friendly"

"Good mattress, clean room, close to shops and restaurants. Very helpful and pleasant staff. Would stay again! "

"The guy with long hair working the front desk during the day was the Type of person I wish worked at every motel. He was helpful and friendly and gave me no problems getting my room. Thanks bro"

"The only thing that was a negative about my stay was when checking in the host handed me earplugs because apparently my floor was loud. I then proceeded to understand it was due to the elevators so while trying to sleep, we heard elevators, going up and down all night long. The overall stay was great, but I would’ve liked a heads up on the location of the room since it was myself and my daughter and we had trouble sleeping due to all the noise because of the elevators."

"They are under construction. No ice machine, even though there is a fridge in the room that makes ice, but it takes hours before fridge made ice. They need an ice machine. Pool is crazy small, room was nice. Shower only with no tub. Updates in room were very nice. Bed has no blanket. They are like sheets. No extra blanket in closet. Did have iron n ironing board. Did like the Dove lotion shampoo n body wash. Close to Starbucks!"

"It was an okay hotel if you need a clean place to sleep and shower. Not to spend time in the room."

"My worst experience at a Hilton Garden Inn: 1. the mattress was completely worn, uneven and lumpy. 2. The polyester sheets were threadbare. 3. The pillows (4) were all lumpy and old. 5. The room faced the freeway on one side and the elevator and ice machine were on the other side, creating a humm all night. 5. The lotion vessel was empty (room service did come up with another bottle). That being said, the facility is clean. The made to order breakfast was very nice."

"The location is horrible. The main entrance is a two way street so small to get through traffic. The hotel was doing construction where my room was located. Could barely get to my room. Woke up ants in the bathroom and while my kids were playing hide and seek there was a dead roach by the bed with ants. I will never stay there again. No apology when I showed the manager the picture of the roach with ants. When I gave her my room number she already knew I had ants in my bathroom but didn’t even...

"Good breakfast - convenient to airport - helpful staff - well-maintained - nice room"

"No microwave or sofa bet has specified in the expedia listing. Air conditioningWhen it came on had a phone alarm sound that made it very difficult to sleep to the night. For resolution t v with limited listings. Bed was excellent As well as the shower."

"Great property family friendly"

"Large room, comfy bed, great breakfast included… No complaints."

"This property is excellent. I always stay here when visiting Chino."

"Very helpful staff and a quaint hotel experience we've been coming back for years"

"Fue una sola noche, pero el edificio está nuevo y el desayuno muy agradable"

".."

"5 stars all around everything was great , walking distance to the convention center and even recommended a free shuttle. Great free complimentary breakfast every morning, room was great !"

"Was there 5 days and they never cleaned my room, the carpet was dirty, I would have to beg and get mad for clean towels and wash rags, they would say they didn’t have any. It looks and sounds like if you don’t pay them for the room instead of getting it cheaper they don’t treat you good. The good things they say on the reviews are not true, i say stay away from them and go somewhere else"