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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel in Durham with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Free daily full breakfast
Meeting facility
SureStay Plus Hotel by Best Western Durham Medical Center is conveniently near Duke University. Guests enjoy practical amenities like a full breakfast, laundry facilities, a gym for quick workouts, and a business center with free WiFi for staying connected.

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
The current price is RM280
RM317 total
includes taxes & fees
30 Sept - 1 Oct

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906

What's nearby

  • Duke University Hospital - 3 min drive - 3.4 km
  • Duke University Chapel - 4 min drive - 3.3 km
  • Cameron Indoor Stadium - 6 min drive - 4.7 km
  • Duke University - 6 min drive - 4.7 km
  • Durham Performing Arts Center - 6 min drive - 7.4 km

Getting around

  • Durham Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Sheetz - ‬16 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Cook Out - ‬4 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

Hotel remodelled in 2022 and located near Duke University
You can look forward to free full breakfast, laundry facilities and a gym at SureStay Plus Hotel by Best Western Durham Medical Center. Free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, a lift and a 24-hour front desk
  • A TV in reception, 1 meeting room and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 114 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Full-sized fridge/freezers, microwaves and coffee/tea makers

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 480 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during August, September, October, November, December and January:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet, per day, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 36 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Is SureStay Plus Hotel by Best Western Durham Medical Center pet-friendly?

Yes, SureStay Plus Hotel by Best Western Durham Medical Center allows dogs (limit 1 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 25 per stay and a fee of USD 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay Plus Hotel by Best Western Durham Medical Center?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Durham Medical Center on 30 Sept 2025 start from RM 279.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western Durham Medical Center?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Durham Medical Center?

Check-in start time: 3 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Durham Medical Center?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Durham Medical Center located?

Situated in the historical district, this hotel is 1.5 mi (2.4 km) from Bennett Place and 2.5 mi (4.1 km) from Duke University. North Carolina Civil War Trail and Rhine Research Center Museum are also within 2 miles (3 km).

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Reviews

SureStay Plus Hotel by Best Western Durham Medical Center Reviews

5.8

5.8

Cleanliness

7.4

Location

6.8

Staff & service

5.6

Eco-friendliness

5.2

Property conditions & facilities
Rating 10 - Excellent. 142 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 233 out of 1001 reviews
Rating 4 - Poor. 218 out of 1001 reviews
Rating 2 - Terrible. 211 out of 1001 reviews

Reviews

6/10 Okay

Zelma

Staff was nice & breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, quiet & easy to access. Front desk staff was nice & I don’t have to put down a deposit
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2025

4/10 Poor

Willie

Disliked: Cleanliness, property conditions & facilities
I went to breakfast when it was halfway over and the food n drink was almost gone except for bread for toast. The freshness of the milk n cereal was questionable. The room could have been cleaner. The location was good - easy on,/off to 85 and restaurants close by.
Stayed 1 night in Sep 2025

10/10 Excellent

said

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Yubesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience was great and I will recommend others to come.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and Quiet
Stayed 2 nights in Jul 2025

6/10 Okay

Shelbie

Liked: Staff & service
It was ok. I just needed somewhere to rest my eyes over night.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities
It was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanecia

Liked: Cleanliness, staff & service, property conditions & facilities
The safe was very friendly and it’s quiet.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the service the front desk gave you when I came in and the day that I left was very very positive and I appreciate everything
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. And convenient.
Stayed 1 night in May 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People jumping off railing. Pic is nothing like the photo. Stinks like pee. Pool broke. Drug deals in the back of hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
good value for price. the staff is very attentive.
Stayed 3 nights in Mar 2025

4/10 Poor

Clark

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location, friendly and helpful staff. First room was good until it started raining, then the ceiling leaked on us. Second room smelled terrible. Third room was being repaired. Fourth room had roaches, gave up and killed them myself. Breakfast was very limited and not good. No working ice machines on site. People smoked in the internal hallways, including pot.
Stayed 4 nights in Aug 2025

8/10 Good

Beverly Joan

Liked: Cleanliness, staff & service
The hotel was good accommodations for an overnight/weekend stay. The location was very convenient for shopping, walking, eating, and access to the interstate.
Stayed 1 night in Jan 2025

8/10 Good

Billie Jean

Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and had been renovated. Didn’t understand why the fan in the bathroom ran 24-7. More renovations and landscaping is needed for better appeal.
Stayed 3 nights in May 2025

4/10 Poor

Deana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Weed smell and if u check in late you can’t get to anything and it’s. Not a full breakfast waffles was about it
Stayed 1 night in Jun 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
The property is old but everything was clean and comfortable. Staff friendly and beds good.
Stayed 1 night in Feb 2025

2/10 Terrible

jayda

Disliked: Cleanliness, staff & service, property conditions & facilities
I had got very bad services the room i was in had a roach infestation bad to where it was in the bed they didn’t want to give me half of my refund back or anything the man had said they will refund for a night a new man came in and said they wouldn’t do it it’s took the man at least 20 mins to move me to a different room , the man at the front desk was so unprofessional and just seemed likes they wanted the money they don’t try to satisfy customers or do good communication, it took the man for me to go back to my room to call me back downstairs to only give me $20 yeah that’s better then nothing but thas not what i was told and it took for me to have a whole reasoning and for me to say it’s okay to call me back to the lobby for it for when i was told i will be refunded one night it was unprofessional
Stayed 2 nights in Sep 2025

6/10 Okay

Bryan

It was okay, nothing bad.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure

Sure, I'd do it again
Stayed 1 night in May 2025

4/10 Poor

Owen

Disliked: Cleanliness, property conditions & facilities
Floor was very dirty, commode tank leaked, breakfast was not good.
Stayed 2 nights in May 2025

4/10 Poor

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floors in hallways were uneven, homeless people are constantly in the parking lot , trash in the landscaping, elevator was sketchy, and constant pest problems in 306.
Stayed 3 nights in May 2025

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