Hotel Keluarga di Ragama

"Very friendly staff who is always read to accommodate your requests. Food is excellent. Property is old but maintained well."

"Prasad was really helpful every time we went out of the hotel or came into the hotel. Shehan and Lyzanne were very information and helpful who helped us with easy check-in and check-out."

"Overall a bad experience. There are far better hotels/stays for just a few more quids: Room condition: Degraded, dirty and with questionable stains everywhere and we witnessed ants moving pieces of food from under the bed (see photos). Cupboard couldn’t close properly and pops open midnight. Windows had strong watermarks so you can’t really enjoy the view. Service: The manager look-a-like gives zero respect to customers, abruptly stopping people mid sentence to say whatever he needs to say....

"All of the staff were very attentive to all of our needs. Cleaning staff did an amazing job. The breakfast buffet was amazing. If you needed anything not in the buffet , the staff would try to accommodate your special needs . All of the managers were friendly and accommodated any special needs that We requested. The Hotel is in a great location close to the ocean . The only issue We found was that the pool was located far from the main building. It was a struggle to get to the pool...

"Rooms in the Regency wing smell strongly of mould and damp. Had half board so didnt eat outside hotel but got food poisoning from verandah buffet "

"Clean nice property. Would go back 10/10"