Hotel berdekatan Pusat Konvensyen Pasadena

"Exceptional customer service. The staff was friendly, welcoming, and always willing to help. The hotel was clean, comfortable, and exceeded my expectations. One of the best things about this hotel is its convenient location. The mall is right next door, and there are plenty of great restaurants within walking distance. The complimentary breakfast was also a nice bonus and a great way to start the day. I would definitely stay here again!"

"TLDR: Borderline unusable gym, thin walls, but great location The rooms were clean enough and the staff was friendly. HOWEVER, the walls were very thin so in the first night we were woken up several times, twice by cars and once by a girl locked out of her room loudly complaining to customer support and proceeded to get louder when another guest asked them to keep it down. Secondly, as an avid hotel gym goer I was extremely disappointed by the hotel gym. First off, the hours were 9am to 9pm....

"Clean and centrally located"

"Very friendly staff, and they were very accommodating to my need to check in early."

"My family loved the tennis court, pool, and jacuzzi. Room was great. Food was great too, from brunch to mid-day cookies and dinner cocktails. We very much enjoyed our weekend here. Valet was very friendly and accommodating as was the staff at the restaurant. We extended our stay since we liked it so much. Traveled with two teens. Opportunities- Gym was tricky to get into since you have to check-in at the spa to use which was a bit awkward. Front desk staff had one unfriendly young guy who...

"Nice hotel and friendly staff."

"Hotel is right beside the convention center. Lovely lobby. Good vibes. Room was comfy. Very convenient to Old Town restaurants, shopping and entertainment."

"Loved my stay!"

"Hotel was clean, centrally located to lots of great plsces and spacious, our family enjoyed our stay here."

"There needs to be more attention to detail. We had to switch rooms 3 times first room no AC, second room TV wasn’t functioning, third room finally fully functioning but still just like the other rooms…. Very dusty and there were ants…staff is great but hotel owners and higher up management really need to either hire more people or change the way they’re doing things."

"Booked this hotel since it had a pool so my kids could swim. The pool is just a few feet deep and no longer than 7-8 ft long. You couldn’t swim if you wanted to. It’s also right in the middle of the dirty parking lot where a bunch of people were smoking, despite the “No Smoking” signs. We cancelled the reservation immediately upon pulling in and went elsewhere."

"Nice location, parking, clean but no breakfast, coffee, construction in progress. Nice room, would stay again."

"This property is beautiful and immaculate, living up to its description. Our host, TJ, was welcoming, thoughtful, and a trove of helpful tips for getting around and seeing LA. He makes this place truly sparkle compared with a regular hotel, beginning with an awesome breakfast. Highly recommended!"

"Loved the front porch. Lovely view and comfy furniture. Delicious breakfast. Would definitely come again."

"Bad location. Very old building"

"I like the location"

"clean room and free parking"

"Clean"

"I've booked at this location many times. The last 2 times were a little disappointing. Front Desk and customer service is not as professional as it used to be. Made a call before my stay to confirm my reservation - and was transferred to corporate (without my permission) simply because I requested that enough towels be present in the room upon my arrival with my family. Then, upon arriving after a long road trip mind you, our room had a foul odor. It smelled like a moldy old mop. The room...

"Hotel Managers Kind people. I always feel safe here. Well lit, clean and safe. Great value, great location. Good parking. Just a slight request, it would be great if you would spray just a bit less of the air freshener. That being said, glad you are even adding air freshener. A lot of other hotels of this category don't. Appreciate all that you do to make this a nice hotel."