Hotel Pantai di Pusat Illinois

"Trying to get a response back from Expedia on refund from stay at this hotel on 5/16/26 as we woke up to no hot water at sink or in shower. Additionally, hotel room door would not close properly. The upside is the attached diner and mini museum through halls of hotel. Front desk clerk mentioned if i could get a hold of Expedia, he would authorize the refund for the water issue in room, however, not able to reach Expedia, other than virtual chat that is walking me through the same circle, three...

"It is apparent the property is not being well maintained. We have been staying here for the past few years when we come home to visit and it has gradually declined. The room was clean enough, but not great. One of the spare pillows in the closet has small blood stains and there was small areas of brown spots on the wall near the toilet. Smudges on the vanity and mirror. Attention to detail in cleaning is lacking."

"My room was very clean. The staff was very quick at answering my questions. Parking was great. The heat and air conditioner worked great when I needed to use them. I really enjoyed my stay in Shelbyville."

"Signage was not adequate in the hallway."

" Carpet was filthy and the room wasn't as nice as pictures made it out to be. The staff was extremely friendly and helpful when we asked for an ironing board and iron."

"Clean"