Hotel Spa di Pulau Visayan

"The staff was great, they were very helpful and did what they could to help us enjoy our stay. The room we had only had one electrical outlet in it. The TV programming was predominantly in Asian, the view outside our window was awful, the mirror in the bathroom had an LED light around it that flashed on and off all night which typically isn’t a big deal but the door was glass so we saw that all night and the exercise room has cheap and outdated equipment. The bottom line is the staff is great....

"Classy and clean plus courteous staff. Shuttle service to the airport is a plus as well."

"The Tropics didn't give their true policies on their Expedia description. They have additional policies after booking. They didn't reply to messages in s timely manner. And of course, my safety deposit went missing saying they never received it in the first place. Other than that, the staff was pleasant. They policies and progress need improvement."

"Best hotel in Bacolod and staff are amazing. I got to the airport and realised I’d left my passport in the safe. They had it to me in half an hour and I was still able to catch my flight. I’ll be back next year!"

"Beautiful hotel. Quiet, clean with very spacious rooms. Staff are friendly. I enjoyed my stay"