Cari Istana di Pulau Madeira

"Unfortunately I would say our experience wasn’t great. The balcony door was broken and when asked to have our room switched she told us not to worry it’s safe. Being that we were on a girls trip. We didn’t feel safe at all and the balcony was on the first floor. So people can easily just walk right it. That ruined the trip it self. The space it self was clean and huge. Very roomie but that situation didn’t allow us to sleep and we had put chairs and table by the door not that would have much but...

"Sea view room was absolutely amazing"

"Good location, good breakfast, clean. The coffee taste horrible"

"The hotel was truly amazing. The location was perfect right in the middle of old town next to restaurants and a 5 min walk from the river front. The patio area was nestled in the middle of the hotel and felt like a breath of fresh air. The service was great they were extremely attentive. I also sprained my ankle and asked for some ice they had someone bring it in mins in a sealed bag so I can ice my ankle truly great hotel"

"Positives - Our room was on the 6th floor which has an amazing view out to the Atlantic! - The bed was comfortable - The air con was good. - Shower was good. - Enjoyed our time at the lower level sea water pool and great to have sea access. - Nice bar staff at the lower level pool. Negatives - Really poor soundproofing in the room, we heard stomping around from upstairs at all different hours of the day, you can hear people using the bathroom taps/showers. You can hear next door TV. This...

"What a fantastic hotel. The rooms appear to all be pool facing and have lovely big balconies. They are clean and modern with comfortable beds. Staff were cheerful, and helpful. The breakfast offering was very good. The rooftop terrace is stunning and the main pool area is very very relaxing. The addition of the heated indoor pool and Spa area was a particularly nice touch. In terms of location there is a conveniently located shopping complex just a 2-3 min walk away. You are not in the...

"Would absolutely stay here again. The staff took extra care with keeping the property clean, literally nothing was dirty. The staff were Ann very polite and super attentive. They all spoke a level of English (which was good for us seeing as we don’t speak Portuguese). The room was incredible, we splashed out a bit and got a junior suite with an ocean view and it was INCREDIBLE. The amenities were great - we tried to make use of all that we could considering our short stay. Definitely book again."