Hotel Rooms with Balcony in Gaya Island

"After a terrible check-in process (lack of training) the hotel was great . One thing though the bathrooms are depressing and tired ."

"Great family friendly hotel "

"The resort was incredible and the staff were amazing. Highly recommend!"

"Friendly and very good customer service especially from the front desk,which i can thank enough to help me solve some of difficult face during my stay!!worth for money"

"The Shangri-La was a beautiful well kept resort which was so family friendly. Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant. We would definitely recommend the Shangri-La to our family and friends. "

"The hotel is in a beautiful setting. On arrival James and Felix gave us a lovely welcome & explained where everything could be found, we received a room upgrade with a sea view & balcony as they are completing works / upgrades to the restaurant & rooms. The works took place from 8am onwards, it didn't effect us. Its great to see the money being invested. Our upgraded room was beautiful with a wonderful sea view. The food in the restaurants was of a very high standard, the same for the breakfast. All the staff are an absolute credit to the hotel, the staff on reception, restaurant (evening and breakfast), tthe pool staff, the bar, the cleaners, even the workmen onsite. Very polite and can't do enough for you. Highly recommend, we will definitely be going back in the future. Large list of available day trips and things to do, away from the hotel and plenty to do at the hotel, water sports etc, highly recommend the spa, we had a massage which was amazing. Large list of treatments, all very reasonably priced. Thank you to everyone at the hotel that made our honeymoon & holiday so special. "

"We were a group of nature lovers who were using this as a three night stay to get used to the temperature and time change upon arrival in Borneo. Loved the grounds and snorkeling right from the beach. Fantastic nature center staffed by several biologists. The food options were a bit pricey but we were expecting that. The grounds were very birdy and we found two Borean Pit Vipers. The mangrove tour was fantastic. Room is very good quality for the price."

"The walk in rain forest was excellent"