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Finca Ratxó Hotel, member of Meliá Collection

5.0 star property
Mountain retreat where travelers can dine outdoors surrounded by stunning scenery, then choose between two refreshing pools for afternoon relaxation.

Choose dates to view prices

Ratxó Retreat Hotel, nestled in the mountains, offers a breakfast buffet on the terrace or in the garden. Guests can borrow bikes, visit the sauna and steam room, enjoy yoga classes, a 24-hour gym, an indoor pool, and an outdoor pool with sun loungers and umbrellas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM1,876
RM2,074 total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room (Style)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Room (Style)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow menu
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Terrace (Singular)

Bathroom

Room, Terrace (Singular)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Suite, Private Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Mini-fridge
Flat-screen TV
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite (Singular)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow menu
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool (3 AD)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Suite, Private Pool (3 AD)

Highlights

Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Mini-fridge
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (Singular, 3 AD)

Highlights

Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Mini-fridge
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Royal Suite with Private Pool

Highlights

Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Mini-fridge
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Royal Suite with Private Pool (3AD)

Highlights

Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Mini-fridge
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
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About the area

Located in Puigpunyent, Finca Ratxó Hotel, member of Meliá Collection is in the mountains and near a boardwalk. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Palma Nova Beach and Cala Mayor Beach. Looking to enjoy an event or a game while in town? See what's happening at Tennis Academy Mallorca or Mallorca Son Moix Stadium. Explore all the area has to offer with ecotours, mountain climbing and hiking/biking trails. Visit our Puigpunyent travel guide
Map
Cami Son Net, Puigpunyent, Mallorca, 07194

What's nearby

  • Change of pace decided to come and watch football rather spend the whole week by the pool
    Mallorca Son Moix Stadium
    32 min drive - 18.0 km
  • Playa Illetes is a beach on the southwest coast of Mallorca, about 10 km away from Palma, in the holiday resort town of Illetas, between Portals Nous and Cala Mayor.
    Cala Mayor Beach
    35 min drive - 25.0 km
  • EJ9CYX Palma de Mallorca port marina in Majorca Balearic island of Spain
    Port of Palma de Mallorca
    38 min drive - 26.8 km
  • Son Puig Winery
    15 min drive - 6.0 km
  • Porto Pi Centro Comercial
    36 min drive - 25.7 km

Getting around

  • Marratxi Pont d Inca Station
    32 min drive
  • Palma de Mallorca (PMI)
    58 min drive

Restaurants

  • Es Grau
    39 min drive
  • Restaurant Olivera
    14 min drive
  • Bar Nou
    15 min drive
  • Bar Ca'n Jordi
    9 min drive
  • Montimar
    39 min drive

About this property

Finca Ratxó Hotel, member of Meliá Collection

Luxury hotel in the mountains
Consider a stay at Finca Ratxó Hotel, member of Meliá Collection and take advantage of a free breakfast buffet, a terrace and a garden. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a manicure/pedicure or a body treatment. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Yoga classes are offered at the 24-hour gym; the property also has car hire on-site and a bar. Stay connected with free in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, meeting rooms and smoke-free property
  • Massage treatment rooms, a reception hall and outdoor furniture
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Decks/patios, wardrobes/cupboards and mini fridges

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Arraxta
  • Ginebro
  • Palmito
  • Roots

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Wine tasting room
  • Winery release events
  • Yoga classes

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 14 years old are not permitted at this adults-only property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ratxó Prime Retreat Hotel
LJs Ratxo Eco Luxury Retreat
Ratxo Retreat Member of Melia Collection
Ratxó Retreat Hotel member of Meliá Collection
Finca Ratxó Hotel, member of Meliá Collection Hotel
Finca Ratxó Hotel, member of Meliá Collection Puigpunyent
Finca Ratxó Hotel, member of Meliá Collection Hotel Puigpunyent

Frequently asked questions

Does Finca Ratxó Hotel, member of Meliá Collection have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Finca Ratxó Hotel, member of Meliá Collection?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Finca Ratxó Hotel, member of Meliá Collection on 29 Mar 2026 start from RM1,876, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Finca Ratxó Hotel, member of Meliá Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Finca Ratxó Hotel, member of Meliá Collection?

Self-parking is free at this property.

What time is check-in at Finca Ratxó Hotel, member of Meliá Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Finca Ratxó Hotel, member of Meliá Collection?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Finca Ratxó Hotel, member of Meliá Collection located?

Situated in a regional park, this luxury hotel is within 12 miles (20 km) of Tennis Academy Mallorca, CCA Andratx and Mallorca Son Moix Stadium. The Arabella Golf Courses and University of the Balearic Islands are also within 12 miles (20 km).

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Reviews

Finca Ratxó Hotel, member of Meliá Collection Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 31 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

Reviews

10/10 Excellent

corine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area very pleasant, this time of year it would be nice if they would heat the outdoor pool
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel with friendly staff & lovely clean rooms. The location was remote, but that added to the relaxing feel. Free yoga every morning which was lovely & the food absolutely exceeded expectations. We will return!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience beautiful hotel and great staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect relax and hiking destination

Beautiful place for a tranquil stay. Amazing mountain views and abundant hiking. Staff super friendly and meals excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jung

Liked: Cleanliness, amenities, property conditions & facilities
This is the perfect hotel for those seeking a quiet and peaceful retreat. Our family experienced a little piece of heaven deep in the mountains. The outdoor pool, indoor pool, and sauna were so quiet and serene, it felt like they were reserved just for us. The green nature, the sound of birds, and the gentle breeze still seem to echo in my ears. It’s a place that will remain a happy memory for a long time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Estefania

Liked: Cleanliness, amenities, property conditions & facilities
Secluded, but lovely property!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dijana

Liked: Cleanliness, staff & service, property conditions & facilities
A truly wonderful experience! From the staff to the amenities, everything is well thought of and taken care of. Thank you for a great stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! This hotel is in a remote setting, 世外桃源，Xanadu! The staffs are very friendly and accommodating! I would definitely come again and tell my friends as well.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Finca Ratxo was nothing short of exceptional. From the moment I arrived, I was captivated by the serene beauty of its location tucked away in the mountains, surrounded by lush greenery and the surreal sounds of peacocks in the mountains With only 25 rooms, the hotel offers an intimate and exclusive atmosphere that’s hard to come by. Despite its boutique size, the attention to detail in both service and design is world class. The staff were warm, welcoming, and genuinely attentive, making every moment feel personalised and special. The food deserves a review of its own, fresh, flavourful, and elegantly presented. Every meal felt like a celebration of local ingredients and Mediterranean flair. Whether it was breakfast on the terrace or dinner, the dining experience was consistently excellent. Finca Ratxo isn't just a hotel it’s a destination in itself. A perfect blend of rustic charm and luxury, set in a uniquely beautiful natural setting. I left feeling refreshed, inspired, and already dreaming of my return. We went half board and whilst it wasn't cheap, did provide a lot of value. With the hotel being very rural all meals needed to be at the hotel and as a consequence of half board we spent very little during our stay.
Stayed 3 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the challenging drive up the mountain to get to the property, you are rewarded with an astonishing, valley location with impressive peaks either side. The view over the property as you descend is amazing. The friendly staff greet you on arrival and give you a tour of the grounds and facilities finally showing you to your room. Unfortunately, for us, this was a rather disappointing let down. While spacious with a nice bathroom, ours had been out of use for a while and the AC was not working (the maintenance team had finished for the day). Plus, the room was full of bugs and flying insects. The reception team came very quickly and said they would bring cooling fans and bug spray while we went for dinner. This they did, but it meant no bare-feet as there were now dead bugs all over the floor. The bug problem continued at (outdoor) dinner. The excellent staff were doing their best, but we had to cut our meal short as we were getting covered in tiny black insects. The food was ok but the only starter options were beef or tuna carpaccio. I had the beef which was good. Breakfast was disappointing. We were booked for 2 nights and they did fix the AC on the second day, but by this time we'd had enough and left for Palma a day early. This place should be a 5-star experience and the pool area and general location are amazing, but they need to get the fundamentals in order. I also feel they should have credited the second night due to the poor first-night experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adriano Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class but quiet

World class resort - beautiful and relaxing - quiet and nice
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing stay

We enjoyed our stay at the hotel. In particular we liked the setting and the pool. Staff were generally very helpful. We had a couple of issues but the staff dealt with them well and they were resolved. There were a few other small things that could be improved: - the food was a bit underwhelming, and not to 5* standard. There were no allergen labels at breakfast. There are also problems with insects and i think some covers for the food at breakfast would be helpful (i have seen these sort of metal netting protectors in other hotels). - there are not enough sun loungers, both days we were there people rushed to reserve them and there didnt seem to be any extras. - the umbrellas by the pool are not safe - twice the umbrellas flew from their base and hit people. Once the lady who was hit was visibly shaken. These should be checked for safety. All in all we had a nice time and would return if the food improves.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A one of a kind experience

I’ve never been to Mallorca, Spain before and I selected 2 places on the island. Our first stop was LJs Ratxo luxury resort. We booked the junior suite with private yard and pool for my wife’s 50th birthday. It is a hidden oasis of peace and we absolutely loved it and will come back….all the way from Vancouver Canada. A true gem of relaxation and exceptional service. I’ve never been to anything like this. Highly recommend to detach, relax and soak in beauty and tranquility.
Main pool.
Private pool in suite yard.
Mountain view
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most perfect experience that a couple could wish for on their holiday to Majorca. The owner Juan Carlos made us feel extremely welcome and had arranged a special show for the festival of San Lorenzo. From the moment you arrive in the luxury resort your every need is cater for by the wonderful staff special mention to Bernard and Felix for dealing every little detail of your stay. The ladies who where catering for us in the restaurant and bars on site where of the highest caliber mentions to Andrea who found my mobile phone using her special powers and Shiaha for her beautiful smile and Carine who was interested in everything to make your stay exclusive. I am highly recommending a stay at TJs for your break from a max mad world. I can’t wait until I can return to this paradise in stone and water with as much sunshine as you can get with no screaming kids ps only joking
Stayed 1 night in Aug 2022

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wundervoll! Bis auf kleine Detsils!
Stayed 1 night in Jul 2025

2/10 Terrible

Raimund

Liked: Cleanliness, amenities
Leider war das Hotel geschlossen und wir mussten uns ein neues Hotel suchen. Sehr ärgerlich. Hoffe auf eine Entschädigung oder Wiedergutmachung
Stayed 3 nights in Oct 2023

8/10 Good

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - we will come back.
Stayed 5 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard to get to but worth it!

Hard to get to but worth it! Overall, it was a great stay. The only issue was frequent miscommunication with staff, particularly during various meals: every single time we got something different compared to what we ordered. Fortunately, all dishes were tasty and we have no allergies, so it didn't matter much to us in the end. Still, this is something that needs improving. Hint: take a walk to the nearby Finca de Galatzó. The walk and the little museum at the end are quite nice.
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly amazing place!!
Stayed 2 nights in May 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely retreat. Very isolated. Excellent staff.
Stayed 7 nights in May 2022

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly special & unique place to stay. Nestled at the bottom of a mountain valley in the heart of a nature park, the hotel is peaceful, secluded & beautifully & sustainably designed. Nothing is too much trouble for the staff & the hotel offers complimentary spa access & yoga sessions. Spa treatments are extra but well worth it, all use natural, eco products. The food is absolutely delicious, & the complimentary breakfast is particularly good, & available all day, every day, whenever you want it! A couple of things worth noting: the hotel is down a steep, windy, bumpy, and at times narrow road, about two miles long. We got up/down it fine in our little rented Fiat 500, but it does mean that nipping out for different eating/drinking/shopping options is a little more laborious and other than the hotel itself, there are no other food/drink/amenity options near the hotel. While the food was delicious & the menu varied, options were same for both lunch & dinner & didn’t change in the four days we were there. Also worth noting was that it felt like we were there a little early in the season (first week of May) and so some areas of the hotel were a little quiet/not in full use yet, like the outdoor bar/restaurant. I think coming a little later in May there would be a little more to do & a bit more atmosphere, too. Truly though this is a wonderful place to stay, especially if you enjoy being in nature & value sustainability – not a single piece of single-use plastic in sight!
Stayed 3 nights in Apr 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calm oasis and caring staff

A superb hotel in a remote location. You go here to switch off and relax, so have to accept its remote. The staff were superb and genuinely care. It’s slow paced service but so friendly and sincere and everybody is so lovely. Food was freshly prepared and they cook breakfast whenever you want from 0730 To 2230 which is incredible. Great hikes nearby, super comfy beds and just a great hotel in general. I would highly recommend this and for the price point (circa 300 euros a night) it feels sensible value. The staff couldn’t have done more to help us and I want them to do well. We will be back at some point for a night or 2 for sure
Stayed 2 nights in Sep 2021

6/10 Okay

Marcel

Liked: Staff & service
Disliked: Cleanliness
Die Lage und die Anlage sind sehr schön, die Zimmer sind gross, es fehlt an nichts, aber bräuchten einmal eine Renovation. Katastrophal ist die Anreise ab Puigpunyent. Durch den längeren holprigen Weg ist man praktisch auch gezwungen alle Mahlzeiten im Hotel einzunehmen. Das Essen ist ok, aber nicht mehr. Personal sehr bemüht und freundlich.
Stayed 2 nights in Sep 2021

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein Highlight!

WOW, eine absolute Oase! Zwar ist die Anfahrt beschwerlich, aber die Lage ist sensationell. Meine Junior Suite war super sauber, die Betten sind sehr bequem & verfügen über tolle Bettwäsche. Das Essen hat uns durchweg sehr gut geschmeckt. Am Pool kann man hervorragend entspannen. Insgesamt fehlte mir nur ein Gym/Fitness-Studio und man hätte uns pro-aktiv mehr zum Hotel erzählen können.
Stayed 2 nights in Sep 2021

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!! Highly recommend to stay here

This place is something else! From the service to the tranquility of this place it grew to be one of our travel - to - favourites. We travel a lot and are used to standards but I will say that the service in this place was impeccable and just perfect. It feels very at home and the staff does everything to make you feel welcome, heard and comfortable. The Chef, Tomeo what a pleasure to get to know such an excellent chef, person and the ambiance he creates while making every guest feel comfortable cocking up delicious food. Wow, he really makes this whole place to be a five star stay. The breakfast staff, especially Mr M. What a high level of service you provided for our stay. Our little daughter Chloe absolutely loved your hospitality with her and Yulia, also such a great service level! Estelle greeted us very kindly, this place is truly a hidden gem and all thanks to the excellent staff working there. The rooms are very comfortable and nice, the pool area and spa feel like it belongs to you. This whole place breathes recreation and the only minus is the lack of something close by, as you drive through a serpentine road to get here, it gets hard to just hop into town without a car. On the other hand it forces you to just relax and just be. Hike, swim, yoga, read or just watch the peacocks walking and singing on the property. And thats a luxury in these days society. Truly an Eco based luxury! Highly HIGHLY recommend this place!
Stayed 2 nights in Jul 2021