Puerto Marques Hotels with Swimming Pool

"The staff was amazing, we had so many beautiful options for food and drinks and our rooms were clean. The only problem we had went out the first two that we stayed there We woke up with bug bites on our legs that we eventually had to ask them to change our room, but other than that, everything was amazing."

"once we arrived, there was no water in the room, the towels were dirty, and when we asked the staff to give us new towels because ours were dirty, they said that they would not bring them up to us that we had to go down to the lobby and get them ourselves. Also, there was no chairs on the balconies to sit and there was no tissues."

"Clean room"

"El servicio es terrible, mas de dos horas para hacer el check in, el hotel esta demasiado viejo y descuidado, la limpieza es pesima."

"The property is poorly advertised and very difficult to locate, as it’s inside a residential area with no signs on the road. Even our taxi driver struggled to find it. It’s also not accessible for people with mobility issues, as there are many steps."

"El hotel es toda una experiencia desde la llegada (llegamos en coche) nos identificaron y trataron con una experiencia personal y única. Las instalaciones son top en México y las villas son exclusivas y de gran gusto y confort. La alberca privada, las vistas y lo que considera como sillones, hamaca, mesas son increíbles para una escapada romántica. Todo el staff es muy amable y profesional. El buffet vale toda la pena con detalles de alta calidad y excelente sabor y servicio para culminar una experiencia de alto nivel. Regresaré y muy pronto."

"Our first time staying and everything from checking in and also accommodating us since our flight was early was enjoyable, the staff was super friendly and helpful, I’m already planning coming back!!"

"The hotel is beautiful and has a privileged view and location, unfortunately the hotel is a little bit run down, service is good as the staff is very friendly but it feels like they are missing more staff and sometimes things take to long to arrive. The only real issue I had was the food, the quality was terrible and taste was subpar. I had to return a ceviche trio because the fish was completely off, dry and smelly. On my last day I had the sopes with cecina and immediately had an upset stomach. Dinner at the star restaurant was far below my expectations also for a “renowned chef menu” "

"esta muy deteriorado, el mantenimiento es desastrozo y jamas volvería"