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Hotel Carmen

3.0 star property
Hotel in Puerto Iguazú with 2 outdoor pools and spa services

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Hotel Carmen welcomes visitors to Zona Granja with two outdoor pools lined with comfortable sun loungers for relaxation. Guests can borrow bikes to explore nearby attractions or head to the arcade/game room for entertainment. WiFi keeps everyone connected throughout their stay.

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

In-room safe, free cots/infant beds, rollaway beds, free WiFi

Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Cable channels
Wardrobe
In-room safe
Daily housekeeping
  • 9 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Triple Room

In-room safe, free cots/infant beds, rollaway beds, free WiFi

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Cable channels
Wardrobe
In-room safe
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

In-room safe, free cots/infant beds, rollaway beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Cable channels
Wardrobe
In-room safe
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds
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About the area

Map
Ruta 12 km 4.5, Puerto Iguazú, Misiones, 3170

What's nearby

  • Guira Oga - 6 min walk - 0.6 km
  • Biocentro Iguazu - 8 min walk - 0.7 km
  • Imagenes de la Selva - 8 min walk - 0.7 km
  • La Aripuca - 9 min walk - 0.8 km
  • La Casa Ecológica de Botellas - 3 min drive - 2.1 km

Getting around

  • Central Station - 19 min drive
  • Iguassu Falls (IGU-Foz do Iguacu Intl.) - 27 min drive

Restaurants

  • ‪El Quincho del Tio Querido - ‬3 min drive
  • ‪Restaurant La Rueda 1975 - ‬4 min drive
  • ‪El Árbol Real - ‬4 min drive
  • ‪Loi Suites Puerto Iguazu - ‬9 min drive
  • ‪Cerveza Patagonia - Jardin Cervecero Iguazú - ‬4 min drive

About this property

Hotel Carmen

Hotel located in Zona Granja
Consider a stay at Hotel Carmen and take advantage of a terrace, a garden and a playground. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
Other perks include:
  • 2 outdoor pools, along with sunloungers
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and luggage storage
  • Tour/ticket information, a banquet hall and a billiards/pool table
Room features
All 71 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 14.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 18 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 14.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Carmen Iguazu
Hotel Carmen Puerto Iguazú
Hotel Carmen Iguazu
Carmen Puerto Iguazú
Hotel Carmen Hotel
Hotel Carmen Puerto Iguazú
Hotel Carmen Hotel Puerto Iguazú

Frequently asked questions

Does Hotel Carmen have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Carmen?

Self-parking is free at this property.

What time is check-in at Hotel Carmen?

Check-in start time: 1:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Carmen?

Checkout is at 10:00 AM.

Does Hotel Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Carmen located?

Located in Zona Granja, this hotel is within 1 mile (2 km) of La Aripuca and Biocentro Iguazu. La Casa Ecológica de Botellas and Iguazu Casino are also within 3 miles (5 km).

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Hotel Carmen Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 39 reviews
Rating 8 - Good. 14 out of 39 reviews
Rating 6 - Okay. 14 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Laurie

Good lord cation for proximity to airport and falls. Property has lovely wooden chairs and tables in the lobby area. Our beds were comfortable. On the down side, the bathroom shower was not clean and there was a large roach type bug in the bathroom.
Stayed 1 night in Jan 2024

6/10 Okay

Zahra

Liked: Staff & service
Disliked: Property conditions & facilities
The beds were old and there was mold and dust in the bathroom, and there was a strange artificial smell in the rooms most of the time. The staff did not provide towels for the bathroom when you got there and you had to ask for them but otherwise the staff were friendly and responsive to any issues. The complimentary breakfast provided was pretty good, and the dinner options were OK. Overall the facility could use some renovations and a good cleaning.
Stayed 4 nights in May 2023

6/10 Okay

Olga I

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente exepto el baño.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Ótimo atendimento na recepção, hotel com as instalações um pouco antiga, mas tudo muito limpo, ótimo café da manhã.
Stayed 1 night in Oct 2019

8/10 Good

Elio Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy bonito, bien ubicado, con buen servicio, punto a mejorar son las camas, muy ruidosas y no tan cómodas.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es bueno, el personal amable pero no tiene internet y eso no me gusto pero esta bien
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, close to city center, staff very helpful. My room is clean.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho las piscinas..muy buena la atención.de todas la personas..el comedor.y todo en general
Stayed 2 nights in Mar 2019

8/10 Good

JC, Chicago, IL USA

Liked: Staff & service, amenities
The property is outside of the town of Puerto Iguazu, but easily reachable to the town, the waterfalls and the border areas. The breakfast was really good with sufficient options, and we had a good inexpensive dinner there once too. The downsides are that the wifi does not reach the rooms (you have to be in the lobby, restaurant or pool area) and the pool itself, although big and nice-looking, was kind of dirty and off-putting. Despite those negatives, the price can't be beat, the rooms were rustic but comfortable and my family and I would stay there again.
Stayed 3 nights in Dec 2018

4/10 Poor

mojo, Austin, TX

Disliked: Cleanliness, property conditions & facilities
Nice pool, but run down hotel and poor state of rooms.
Stayed 3 nights in Nov 2018

2/10 Terrible

Joelson Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente este hotel tem que ser fechado e reformado inteiro Nao temsolucao E uma pena Obs wifi nao existe !!!!!!
Stayed 2 nights in Feb 2018

2/10 Terrible

Airton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelo site parecia bom.... Mas o hotel está muito antigo... Muito mau conservado.... Quarto mau cheiroso... Roupas de cama e banho velhas e mau lavadas....

6/10 Okay

Verified traveller

Disliked: Room comfort

Déception

Personnel peu chaleureux, connexion wifi aléatoire, nourriture médiocre...

6/10 Okay

Karitoo182, Lanús, Buenos Aires

Liked: Staff & service

lindo hotel, tranquilo cerca del PN Iguazu

Muy bien todo, lastima que cuando llegue tuve un pequño problema con las sabanas que estaban sucias pero pedi que me las cambien y a los 10min ya las tenia lista. la comida no es muy buena, pero no esta incluida asiq si no te gusta no cenas ahi y listo jaja tampoco es cara.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przesympatyczni i pomocni pracownicy hotelu, fajna atmosfera

2/10 Terrible

Krista

Disliked: Cleanliness, property conditions & facilities, room comfort

Hieman homeinen, tyhjä lähistö, likainen

Ensivaikutelma aulasta ok. Sijainti meluisan ison tien varressa. Tosin putouksille pääsy helppoa. Mitään ei ole kävelymatkan päässä. Koko rakennuksessa kostea haju. Kylppäristä löytyi homepilkkujakin. Sängyt narisi. Huoneesta tarttui vaatteisiin kosteuden haju. Kylpyhuoneen viemäri ei vetänyt kunnolla. Hotelli melkoisen likainen kaikenkaikkiaan. Esim ravintolan pöytäliinat todella likaisia. Aamupala köyhää, ei suomalaiseen makuun ja vähän epäilyttävää. En varaisi uudelleen. Onneks vietimme siellä vain pari yötä ja tarkoitus oli tutusta putouksiin. Lapsiperheitä hotellilla oli jonkun verran.

6/10 Okay

JORGE

Hotel limpio.

En general bien.,el hotel acorde a lo que se ve por internet. El entorno es muy confortable con mucho espacio verde.

8/10 Good

Ana Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VISITA A IGUAZU

UNA ESTADÍA PERFECTA

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo Hotel, excelente ubicación y servicios

Realizamos un viaje en familia, la pasamos bárbaro, el personal excelente, nos asesoraron en cuanto a las excursiones muy bien, es un hotel que recomendamos y volveríamos sin dudar.

6/10 Okay

Metronome, London, UK

Liked: Staff & service

Base from which to experience both sides of Iguazu

My expectations were managed having read some of the less positive reviews from others about this hotel. For me however, I was perfectly happy with my two nights here. All the staff I interacted with were patient with my poor Spanish skills and always helpful. I would certainly suggest this hotel to friends as a place from which to explore Iguazu Park and the Falls.

6/10 Okay

Urs, Zürich

Liked: Cleanliness, property conditions & facilities, room comfort

Akzeptabel, aber etwas abgelegen

Hotel leider etwas gross und vor allem auf Gruppen eingestellt. Zimmer und Frühstück aber soweit in Ordnung. Lage an der Hauptstrasse zum Nationalpark nicht unbedingt vorteilhaft, da doch Taxi oder Bus erforderlich, dies ebenso um die Stadt zu erreichen; kaum Einkaufsmöglichkeiten in der Nähe.

6/10 Okay

fernando paz, quito ecuador

Disliked: Property conditions & facilities, room comfort

not recomended

The hotel is old, same thing with bed sheets.. Very noisy, you can hear everything that was happening in other rooms. Breakfast simple but acceptable! Pool dirty! Overall expensive for a very basic "hotel".....not recomended..

6/10 Okay

Laureano, Ciudad autónoma de Bs. As.

Liked: Cleanliness, staff & service

Muy bien ubicado, cera de Cataratas y de la Ciudad

Tuvimos que solicitar el cambio de habitación, dado que estábamos rodeado de alumnos del secundario que no nos dejaba dormir.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

bien y mal

Tengo comentarios positivos y negativos. El hotel esta muy bien ubicado camino a las cataratas argentinas. El desayuno es muy bueno y completo al igual que la cena.la pileta muy linda. Lo que nos paso a nosotros es que no pudimos descansar bien. La primer noche hubo un recital en el hotel, el segundo y tercer dia nos despertaron gritos a las 6:30 am para que se levante el grupo completo de jubilados....nos quejamos obviamente y al cuarto dia fue mejor...pero deberian tener en cuenta previamente estas cosas basicas para el huesped y su descanso.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

No Bueno!

I chose this hotel because it supposedly had a spa and airport shuttle. It has neither. It is very far from town and they attempted to charge me for my stay until I insisted that the booking website has charged me and I'm not paying twice. The front desk staff told me upon checkin that there is a shuttle that would come at 12. They watched me sit in the lobby from 10 AM (checkout time), the shuttle came after 2PM for a 3:30 PM flight. In Argentina you are supposed to be at the airport 2 hours before your flight. I must have asked 10 times from10 to 2 if the shuttle was coming. Towards the end I was convinced I was on a special bus that gives me some sort of individualized treatment because of the wait but instead it was the same shuttle that hits all hotels on the way to the airport for 90 pesos. I was shocked when I was asked for money since I thought shuttle service was included before booking. Furthermore at dinner I asked for a glass of wine, I am one person sitting alone at one small table eating by myself. The server uncorked a new bottle of wine and placed it on the table, I inquired about the whole bottle as I only requested a glass and he acted confused. I love wine but a whole bottle for one person late at night was a bit much to assume. I again had to have an entire dialogue about how I wasn't paying for an entire bottle of wine when I ordered one glass. I'd avoid this money trap at all cost.