Best Luxury Hotels in Puerto de la Cruz

" I can say that Hotel Botanico & The Oriental

Garden offers an exceptional experience. I was consistently impressed by the

amenities, the impeccable service, and the stunning environment. The Oriental

Garden was a true highlight, with a wide array of treatments that left me feeling relaxed and rejuvenated. The hotel's restaurants provided a delightful culinary journey with diverse cuisines and top-notch food. Overall, my stay at Hotel Botanico & The Oriental

Garden was...

"Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel."

"Budget hotel in a reasonably good location close to public parking. Breakfast was excellent. Staff was pretty welcoming and accommodating. These are all the pluses. The condition of the property, however, is terrible. No air conditioning (as expected), but there was also low air circulation in the room. Even being terribly tired after a long day you may not have a comfortable sleep. Furniture, walls are all awfully tired. On the top of all, room had no flowing water in the morning. So you can’t...

"The hotel has seen it's glory days. The service at the reception was super-slow 😴. Out of (only) 3 lifts just two was working. The furniture and the room all in all was very dated. We had half-board, and the dinner was tasteless (but much variations to choose from) but breakfast was good. The hotel is located well and our room with two balconies directly to the ocean had splendid views. Garage is a plus too."

"Beautiful hotel with fantastic views. We had the all-inclusive and food was also delicious Staff were very attentive."

"The staff members are very kind. Unfortunately one staff member, who is also very kind, does not speak English but often runs the reception alone. At arrival he completely bended my passport in an attempt to scan it with a device on his table. He first opened it like a book and then turned it over 360 degrees like it was a newspaper. This is unacceptable. I told him not do it but he did not understand what I meant. My passport had visible damage after that. The size of the room is good for two...

"Great sea view, friendly staff, clean and comfortable room, good variety of food on All Inclusive basis."