Hotel Dekat Promenade at Carolina Reserve

"Upon arrival the elevator was out of order. The staff did give me a first floor room which was accommodating. The gym on the other hand, was basically inoperable, the machines need major repairs. There was no housekeeping during our stay we had to keep calling to ask for things and were told they were gone for the day which is ridiculous when it was like 12 noon."

"surrounding area felt very safe. clean hotel with nice staff."

"Room had one towel for two people said they ran out of towels charged 20$ to park in garage that is free to park in"

"Furniture and beds need to be changed."

"Had to wait to check in because nobody was at the desk. The beds were hard. I came down for breakfast at 8:30a and food had not been replenished."

"Comfortable stay, good breakfast, rooms dated"

"Love this hotel! Have stayed here a few times now. The king rooms are very spacious and the staff is exceptional, especially Carrie! Thanks for always taking exceptional care of me."

"The cleanliness of the rooms could have been a bit better. There was some molding in the shower and mystery spots on the walls of the bathroom all the way to the ceiling. There was also a hole in the bathroom wall. The Mini fridge was filled with rust as well. The staff was great!"

"Muy amplia la habitación, limpiar, comoda. Buen desayuno."

"Reasonably new."

"."

"Julisa was top notch. Very helpful"

"Holet was close to the ball parks we were playing at but the tv was confusing to use and the faucets were hard to use . Beds were hard"

"falta personal"

"Clean room , nice location"

"This hotel was not terrible but they ran out of parking?!… slight smell upon arrival and room was okay. Only there for two nights."

"Great location and awesome staff."

"Room was dirty with dirt everywhere, cockroaches, holes in walls, stained sheets with cigarette holes. Bathroom literally falling apart."

"Staff was friendly. Room was as clean. Minalmist in style which we like. We would stay again"

"Older place but clean quiet and reasonable"