Hotel di Portola Valley Ranch

"Hotel is dated, pillows were not soft enough. Shower not fully functional. "

"Very nice hotel with great staff"

"Good and clean rooms . staff is good and helpful"

"It was just ok. Old building... paying for $40 for parking as a hotel guest is not good..."

"From check in to check out everything was a 6 star experince"

"Clean and good staff. Comfortable beds."

"Property appears very new. "

"The view was beautiful. Our door keys stopped working after the first time :("

"We at a last minute stop in San Jose and booked the Hyatt last minute. The hotel suited our needs for a one night stay. The room was clean and comfortable. Our initial front desk staff was great! He was friendly, courteous and informative. later in the evening we attempted to eat at the hotel restaurant. I'm not sure there is a restaurant. There were tables and a bar area right next to the front desk. I saw no restaurant staff. The front desk staff asked us to take a seat and he...

"very welcoming… great service… great room!!"

"Top notch business hotel located right at SFO. Comfortable and great looking room, and good food at the casual restaurant. On point in every way."

"Great place"

"Tony at the front desk made us feel very welcome when we arrived. Something we looked forward to doing at the hotel was going in the hot tub, but was unavailable to use during our stay. So he gave us complimentary breakfast for the inconvenience and to improve our experience there. Our King suite was amazing and spacious that was comfortable for our little one to run around in and equipped with a refrigerator and microwave for our dinner leftovers and daughters yogurts and snacks. Everything was...

"Everything good"

"Friendly staff, excellent room"

"Great room and very nice pool enjoyed the breakfast "

"The room was spacious and well-maintained, offering a clean and comfortable stay. The breakfast selection was somewhat limited, which was a slight drawback, but dinner featured a well-balanced menu with excellent service. Its convenient location right next to the freeway made travel especially easy."

"I stayed at this hotel for one night and noticed multiple bedbug bites the next morning after checking out. I reported the issue right away. The hotel’s response was to say they could not handle any refund directly and that I needed to go through Expedia. Expedia then contacted the hotel on my behalf, but after additional waiting, the hotel still declined to refund the room charge. This was extremely disappointing. The most serious issue is the apparent hygiene problem, as no guest should have...

"Nice and affordable stay, thank you!"

"Very cozy, very clean. I really enjoyed my stay."