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Ulasan tentang Staypineapple, Hotel Rose, Downtown Portland

3.5 out of 5
Staypineapple, Hotel Rose, Downtown Portland
50 SW Morrison Street, Portland, OR

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 631 daripada 1009 ulasan" "
Penilaian 8 - Baik. 203 daripada 1009 ulasan" "
Penilaian 6 - Boleh diterima. 83 daripada 1009 ulasan" "
Penilaian 4 - Lemah. 52 daripada 1009 ulasan" "
Penilaian 2 - Teruk. 40 daripada 1009 ulasan" "

9.0/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

chad

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Property is above your average hotel. We like the theme. Food was pretty good. Better places around for food but was perfect for when we had limited time to get food.
Menginap 1 malam pada Mei 2024
Respons daripada KO pada 19 Mei 2024
Hello Chad, Thank you so much for choosing to to stay at Hotel Rose recently and thank you for dining in our Bottle + Kitchen restaurant. I am thrilled to see that you enjoyed everything about your stay, and we sure hope to see you back again. Best Regards, Kennedy O

4/10 Lemah

Calvin

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Our room was freezing! It was the beginning of May and we were told it was 'ambient' temperature, meaning air temperature...outdoors it was 52 degrees in the daytime and colder at night, with old, thin windows!! They said they could bring a heater up - it was a tiny space heater. I didn't expect luxury but I did expect heat. I asked another guest, who also said it was cold. Unacceptable. They charge a resort fee. I'm sorry, this is no resort. There were some nice, fun features and a good location. Parking on site was good. Cookies in the afternoon were a nice touch, beds were comfy, cute pineapple theme. Actual heat would have made my review far better.
Menginap 2 malam pada Mei 2024
Respons daripada KO pada 17 Mei 2024
Hello Calvin and Wendy, Thank you for taking the time to speak with me over the phone regarding your experience with us. As mentioned over the phone, our management team is aware and we will utilize your feedback to improve for all future guests. We hope that your first experience with us will not deter you both from giving us anther try, should your travels bring you back in the Downtown Portland area. Pineapple cookies and warm smiles are here waiting to welcome you back! Kind Regards, Kennedy O

10/10 Cemerlang

Brittany

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a really fun hotel!
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 15 Mei 2024
Hi Brittany, We are thrilled to hear that you found Hotel Rose to be such a really fun hotel. Thank you for choosing us for your accommodations during your Portland visit. We hope to welcome you back again soon. Thank you, Kennedy O

10/10 Cemerlang

Erikas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada KO pada 14 Mei 2024
Hi Erikas, Thank you very much for your perfect rating! We appreciate you choosing Hotel Rose for your stay recently, and we sure hope to see you and yours back again soon. Best Regards, Kennedy O

10/10 Cemerlang

Brenda

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I loved that the beds had two blankets, you get complimentary drinks, cookies. Overall great stay and experience.
Menginap 1 malam pada Mei 2024
Respons daripada KO pada 14 Mei 2024
Brenda, WOW! Thank you very much for your outstanding comments and for staying at Hotel Rose. I am glad that you loved our European-style individual duvets. Thank you for recognizing some of our amenities like the pineapple cookies as well as the welcome coaster that we offer our guests upon arrival. We look forward to having you back for another great stay and experience. Best Regards, Kennedy O

4/10 Lemah

Rockstarj

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan
Spent 2 nights at this for my wife’s Mother’s Day weekend. Got a room with a balcony and there was cig butts all round and people smoking weed and cigs 2 balconies over. Put the A/C on 60 and wouldn’t even cool the room down. Needless to say we barely spent any time in the room. In the second day we noticed the the pillow in the douve cover was stained from a previous guest. When I went to check out I talked to the front desk and showed them the pics from our room. they didn’t seem to care that much or maybe got a manager or compensated us somehow. Really let down and was disappointed for my wife for her special weekend. 596 dollars spent
Menginap 2 malam pada Mei 2024
Respons daripada KO pada 14 Mei 2024
Mr. Irwin, We are happy that you chose Hotel Rose for your wife's Mother's Day celebration. Our goal is to always offer clean, comfortable accommodations for all our guests. We are a non smoking property and we are really sorry to hear about the people smoking in the balcony area during your stay. Our staff should have shown more care about your dissatisfaction and offered compensation as desired. Please feel free to contact us directly at the Hotel so that we may have the opportunity to salvage the situation. We hope to hear from you soon. Thank you, Kennedy O

10/10 Cemerlang

Garrett

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
As always a great stay
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 14 Mei 2024
Garrett, Thank you for always returning to Hotel Rose during your visits to Portland. We are thrilled to see that your stay is always a great one. We truly appreciate your patronage and we look forward to seeing you again soon. Warm Regards, Kennedy O

10/10 Cemerlang

Michelle

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super clean fun hotel. Perfect distance to walking to restaurants and the Saturday market!
Menginap 1 malam pada Mei 2024
Respons daripada KO pada 20 Mei 2024
Michelle, We truly appreciate your outstanding review and thank you for choosing Hotel Rose for your recent accommodations. We are pleased to hear that you found our hotel super clean and fun. Thank you for also recognizing our perfect location, close to several restaurants in the Downtown Portland area. We look forward to serving you again soon. Best Regards, Kennedy O

10/10 Cemerlang

david

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Close to club privata
Menginap 1 malam pada Mac 2024
Respons daripada KO pada 10 Mei 2024
David, Thank you very much for staying at Hotel Rose and for taking the time to share your experience. We hope that we will see you again soon. Kind Regards, Kennedy O

6/10 Boleh diterima

Cyril, Memphis

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super comfy beds and fun amenities. Good location. Staff and service were fantastic. Just have an issue calling it a VIP access hotel. I am Expedia platinum - No upgrades were offered even though hotel was at very low capacity and request was made. No additional amenities or credits were available. My room was super tiny and the water pressure was abysmal. Otherwise great hotel. But they should not be listed as a VIP access hotel if they do not differentiate and offer upgrades and additional amenities. Amex FHR program is soooo far superior - but limited access in most cities. Expedia should work harder on their status programs and ensure hotel compliance. I often choose hotels based on these benefits. This was my first "stay pineapple" experience, but I won't be rushing to book another if they don't honor their agreement with Expedia.
Menginap 1 malam pada Mei 2024
Respons daripada KO pada 11 Mei 2024
Cyril, We appreciate you staying at Hotel Rose and thank you for sharing your comments. We always aim to offer clean, comfortable accommodations and I am pleased to see that you found our beds super comfy and our amenities fun. While we normally offer complimentary upgrades upon availability, I am sorry that we were unable to offer you in upon your arrival. The water pressure should have been looked at if reported. After reviewing your reservation, we identified your room and addressed the water pressure issue. Again, we are sorry for your discontent of extra amenities or complimentary room upgrade-we sure hope that this will not deter you from giving us another try, should your travels bring you back in the Downtown Portland area. Thank you, Kennedy O

6/10 Boleh diterima

Wesley, Central Point

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
This is an OK stay, good location but there is no AC in the rooms.
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 7 Mei 2024
Hello Wesley, We appreciate your reviste and also thank you for staying at Hotel Rose recently. We are very sorry about the lack of AC while you were with us, and wanted to inform you that we now have AC in our rooms. Thank you for recognizing our great location within the Downtown Portland area and we hope that you will give us another try, should find the need for accommodations upon your next return. Thank you, Kennedy O

8/10 Baik

karen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We liked our hotel host.
Menginap 1 malam pada Mei 2024
Respons daripada KO pada 6 Mei 2024
Hello Karen, We appreciate your excellent rating and thank you for choosing to stay at Hotel Rose. We are glad to see that you enjoyed your experience, and look forward to hosting you and yours again soon. Kind Regards, Kennedy O

8/10 Baik

Andrew, Stockton

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
It was different but good but different
Menginap 1 malam pada Mei 2024
Respons daripada KO pada 4 Mei 2024
Hello Andrew, We are pleased to see you found our property different but good. Thank you for offering your rating, and we hope that you will try us out again upon your next visit to Portland. Thank you, Kennedy O

10/10 Cemerlang

Angela

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is our go to hotel when we stay in downtown Portland. Clean rooms, good deals, and very friendly staff. It's also very pet friendly if you're traveling with your pup. It's also in walking distance to many restaurants and things to go do.
Menginap 1 malam pada Jan 2024
Respons daripada KO pada 4 Mei 2024
Hi Angela, Thank you so much for always choosing Hotel Rose during your visits to Portland. We are beyond excited to know that you always find your rooms clean and our staff very friendly. It is true that we are very pet friendly too and we offer excellent pet amenities for our furry babies during their stay with us. Thank you for also recognizing our amazing location, close to many restaurants and things to go do like shopping or for walks on the famous Willamette River. Again, we appreciate your patronage and we look forward to your next return. Warm Regards, Kennedy O

10/10 Cemerlang

Jan Krista

Mengembara bersama haiwan kesayangan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Most dog friendly hotel we have ever stayed. Very good value for money. We will only stay at this hotel from now on whenever we go to Portland again.
Menginap 2 malam pada Apr 2024
Respons daripada KO pada 1 Mei 2024
Hello Jan, Wow! We are very thrilled that you chose Hotel Rose for your recent accommodations, and thank you so much for your excellent feedback. It is true that we are very pet friendly and we sure love our guest dogs who stay with us too! Thank you very much for bringing your furry friend, Charlito during your Portland visit. You are welcome back any time and we look forward to see you all again soon. Happy Travels, Kennedy O

8/10 Baik

Cherie L

Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Carlo

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Awesome
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 30 Apr 2024
Carlo, Thanks for your perfect survey! We are glad to see that you enjoyed your stay and experience at Hotel Rose and we look forward to hopefully seeing you back again. Best Regards, Kennedy O

10/10 Cemerlang

Joseph

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great stay every time.
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 29 Apr 2024
Joseph, Wow! Thank you for always choosing to stay at Hotel Rose during your visits to Portland. We are thrilled to see that your experience and accommodations is always a great stay every time! We look forward to seeing you back soon again! Best Regards, Kennedy O

10/10 Cemerlang

Tava, Northglenn

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved the hotel, we had a river view and just few steps from the riverwalk. The windows are a little thin, so you can hear the traffic, but walking distance to tons of areas of the city.
Menginap 2 malam pada Apr 2024
Respons daripada KO pada 30 Apr 2024
Hi Tava, We appreciate you staying at Hotel Rose during your recent visit to Portland. We are pleased to see that you also enjoyed your beautiful waterfront view room. Thank you for also recognizing our excellent location, walking distance to tons of areas of the city. We hope that we will get the opportunity to see you all again. Thank you, Kennedy O

10/10 Cemerlang

Jared

Menginap 1 malam pada Apr 2024
Respons daripada KO pada 19 Mei 2024
Jared, Thank you so much for your perfect rating! We are thrilled that you chose Hotel Rose for your accommodations during your recent visit to Portland. We hope that we will see you back again soon. Thank you, Kennedy O

10/10 Cemerlang

Linda

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Always enjoy our stay at the Pineapple, can't wait to come back.
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 30 Apr 2024
Hi Linda, Thank you for always choosing your accommodations with Hotel Rose! We are pleased to know that you always enjoy your stay with us. We can’t wait for your return and we sure look forward to welcoming you back again. Best Regards, Kennedy O

6/10 Boleh diterima

Diana

Menginap 1 malam pada Apr 2024
Respons daripada KO pada 19 Mei 2024
Hi Diana, We appreciate you and your family choosing Hotel Rose during your recent visit to Portland. I am sorry to see that your experience with us was not a "wowing" one. Please reach out to us directly so that we may hear about your experience, and give us an opportunity to apologize and turn things around. We hope to hear from you soon. Kind Regards, Kennedy O

10/10 Cemerlang

Kevin

Menginap 1 malam pada Apr 2023
Respons daripada KO pada 14 Mei 2024
Kevin, Thank you so much for your perfect rating. We appreciate you staying at Hotel Rose and we hope to see you back soon Kind Regards, Kennedy O

10/10 Cemerlang

Michael

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
.
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 22 Apr 2024
Michael, Thank you so much for your excellent rating! We appreciate you staying at Hotel Rose during your recent visit to Portland and we look forward to see you back again soon. Warm Regards,Kennedy O

10/10 Cemerlang

Janet

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We found the hotel to be very comfortable and well located. I had been a bit worried about the reviews of the area. We thought it was just a fine city location and very walkable. We felt safe walking around in the evening, going to a show and to restaurants. I would recommend this property to anyone looking for a downtown location, and would happily stay here again.
Menginap 3 malam pada Mac 2024
Respons daripada KO pada 20 Apr 2024
Janet, Wow! Thank you so much for choosing to stay at Hotel Rose during your recent visit to Portland. We always aim to offer comfortable accommodations and an unsurpassed degree of service. We are pleased to see that you found the hotel very comfortable and well located. You are welcome back any time, and we sure hope to see you and yours again upon your next visit in the Portland area. Kind Regards, Kennedy O

8/10 Baik

Sarah

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This hotel is in a great location. It's close to many things and well positioned for transportation options. The staff was very accommodating and friendly. We were able to check in early with no issues. It's an older building and the climate control is an issue. They can only have the heat or the AC on and there is no individual room control. This made how a very stuffy and uncomfortable stay for us. At checkout, they mentioned they had fans available but we were not offered one before then
Menginap 2 malam pada Apr 2024
Respons daripada KO pada 18 Apr 2024
Sarah, We really appreciate you staying with us at Hotel Rose and thank you so much for taking the time to share your feedback. We always aim to offer comfortable accommodations and an unsurpassed degree of service for our guests. We are thrilled to hear that you found our staff very accommodating and friendly during your stay. I am really sorry to hear about the AC issue-we have portable fans that we normally offer to our guests upon request, and I am sorry to learn that our staff did not follow up with you in this manner. Again, we appreciate your candid comments and we hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown Portland area. Kind Regards,Kennedy O

8/10 Baik

Melinda

Mengembara bersama kumpulan
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Loved everything and area around hotel was nice and calm. Friendly staff. Only issue my friend and I had was the room had no AC. So we had the windows open so the room would not be so stuffy. Please install AC to every room.
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 15 Apr 2024
Hi Melinda, We appreciate you staying at Hotel Rose during your recent visit to Portland. I am glad to see that you loved everything and also found the area around our property nice and calm. We are really sorry about the AC issue-our staff should have offered a portable fan to assist with the stuffy room. Please forgive us if we failed to follow up in this manner. I hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown area. Thank you, Kennedy O

4/10 Lemah

Chanielle

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location and great for walking. We opted for a ballroom. Which was nice because unfortunately I didn’t do my research to realize theres no ac at this hotel. We like our room cold so this was horrible. The front desk brought up a fan at midnight which helped… it also helped to muffle out the noise of the constant ambulances going by and the homeless guys below us having a screaming match. The bedding was amazing but the pillows were too firm. Our group of 3 didn’t sleep well and will not be back. There’s so many great things about this hotel and they really do make you feel special but the ac is a deal breaker. There’s no fans in the bathroom and extremely dim lighting for makeup. We enjoyed the experience there but I couldn’t imagine staying there in the summer.
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 14 Apr 2024
Ms. Murray, We appreciate you trying us out at Hotel Rose and thank you for taking the time to offer your review. Our goal is to always provide comfortable accommodations for all our guests. We sincerely apologize for the outside noise as well as the AC issue during your stay. To follow up on my voicemail to you, please give us a call directly at the hotel so that we may discuss-I am eager to make things right for you. Kind Regards, Kennedy O

10/10 Cemerlang

Wyatt

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very pet friendly love it
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 11 Apr 2024
Hello Wyatt, Thank you very much for your perfect rating! We are glad that you chose Hotel Rose for your recent accommodations. I am glad to see that you enjoyed your experience. We sure hope to see you and yours back again sometime soon! Warm Regards, Kennedy O

6/10 Boleh diterima

nancy

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
I did not like that the price Expedia sent me for the booking after confirmation was not representative of what I would be paying at the desk. If you cannot provide accurate billing for the site then you need to amend your practices. I paid close to double after all the charges the hotel claimed. Parking, amenity fee and taxes. I confirm the booking on the Expedia site based on trusting that your information is correct. It was not.
Menginap 2 malam pada Apr 2024
Respons daripada KO pada 11 Apr 2024
Hi Nancy, Thank you for sharing your feedback and for choosing to stay at Hotel Rose recently. While parking is available at our property, it is optional at the daily rate of 25 per night with in and out privileges. Regarding your discrepancy with the third party price, please feel free to give us a call directly at the hotel so that we may resolve this issue. We hope to hear back from you soon. Best Regards, Kennedy O

10/10 Cemerlang

Bermarie

Mengembara bersama haiwan kesayangan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We stayed here for one night with our puppy. The room (426) was comfortable and spacious. We had no issues finding space for our small crate. The room temperature was perfect, and it was a comfy bed. The staff was friendly and attentive—There are multiple green areas around the hotel to take your furry friend for a walk and relieve themselves—the complimentary drink and water bottle were a good surprise.
Respons daripada KO pada 9 Apr 2024
Bermarie, WOW! Thank you so much for your outstanding review and we appreciate you staying at Hotel Rose. I am thrilled to hear that you found your bed comfy, room temperature perfect and our staff friendly and attentive. Thank you for also recognizing our complimentary drink vouchers that we offer upon arrival as well as our refillable water bottles. We sure hope to see you and your furry friend again should your travels bring you back in the Downtown Portland area. Happy Travels, Kennedy O

8/10 Baik

Holly

Menginap 2 malam pada Apr 2024
Respons daripada KO pada 28 Apr 2024
Hi Holly, We appreciate you returning to stay with us at Hotel Rose. Thank you for taking the time to offer your great rating, and we sure hope to see you back again soon. Best Regards, Kennedy O

6/10 Boleh diterima

Renee

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 28 Apr 2024
Renee, We are sorry to see that your experience with us at Hotel Rose was not a perfect one. Please feel free to give us a call directly at the Hotel so that we may listen to your concerns and salvage the moment. We hope to hear from you soon. Thank you, Kennedy O

10/10 Cemerlang

Lari

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice and cute
Menginap 1 malam pada Apr 2024
Respons daripada KO pada 6 Apr 2024
Hi Lari, Thank you very much for staying with us recently. We are glad to see that you had an amazing experience with us. We appreciate your perfect rating and hope to see you back again soon. Warm Regards, Kennedy O

10/10 Cemerlang

Natalie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada KO pada 25 Apr 2024
Natalie, Thank you so much for your perfect rating. We are glad to see that you enjoyed your accommodations and we sure hope to see you back again! Thank you, Kennedy O

2/10 Teruk

Jesse

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Mac 2024
Respons daripada Ko pada 1 Apr 2024
Jesse, We are saddened to see your unfortunately bad rating of your experience with us. Please give us a call directly at the hotel as we would like to hear more details regarding your accommodations and what went wrong. We hope to hear from you soon. Thank you, Kennedy O

10/10 Cemerlang

monica

Menginap 1 malam pada Mac 2024
Respons daripada KO pada 18 Apr 2024
Hello Monica, We appreciate you choosing to stay at Hotel Rose and for taking the time to submit your perfect survey. We sure hope to see you back again soon. Thank you, Kennedy O

10/10 Cemerlang

Mia

Menginap 1 malam pada Mac 2024
Respons daripada KO pada 18 Apr 2024
Mia, Thank you so much for your perfect score! We are glad to see that you enjoyed your accommodations at Hotel Rose, and we hope that we will have the opportunity to serve you and yours again soon. Thank you, Kennedy O

10/10 Cemerlang

Casimir

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Mac 2024
Respons daripada KO pada 27 Mac 2024
Casimir, Thank you very much for your perfect rating. We hope to see you back again soon for another memorable experience. Kind Regards, Kennedy O

8/10 Baik

MUN

Menginap 2 malam pada Mac 2024
Respons daripada KO pada 14 Apr 2024
Thank you very much for choosing to stay at Hotel Rose, Mun! We are pleased to see that you enjoyed your accommodations. We sure hope that we will have the chance to host you again so that we may earn your perfect rating. Best Regards, Kennedy O

10/10 Cemerlang

Donna

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Breakfast service was a little slow and had 3 different people helping us
Menginap 1 malam pada Mac 2024
Respons daripada KO pada 25 Mac 2024
Hi Donna, We are pleased to see that you enjoyed your accommodations with us at Hotel Rose, and thank you for also dining in our Bottle + Kitchen restaurant. Again, thank you for your perfect rating and candid comments-we hope to see you back again soon. Best Regards, Kennedy O

8/10 Baik

Margaret

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Our family of three enjoyed this property overall. The location is fantastic, and we were given a room overlooking the river, which was lovely. The complimentary drinks were much appreciated. Our room with two double beds was on the small side but had everything we needed. We weren’t huge fans of the bedding - it was really difficult to manage for two people. I would say this is a fine property for a short stay.
Menginap 1 malam pada Mac 2024
Respons daripada KO pada 25 Mac 2024
Margaret, Thank you so much for sharing your feedback! We are delighted to hear that you enjoyed your property along with your family. While our rooms all come with European-style individual duvets, I am sorry to hear you weren’t huge fans. We have regular blankets that we’d be happy to offer upon request. Thank you for also recognizing our fantastic location within the downtown area, and also just across from the Willamette River. We sure hope that we will have the opportunity to host you and your family upon your next visit in the Portland area. Happy Travels, Kennedy O

10/10 Cemerlang

Laura

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was clean and the beds were extremely comfortable. All the staff were wonderful and so helpful! The area around the hotel can be a little dodgy at night to no fault of the hotel itself. And the restaurant is a bit mediocre but great if you're just looking for a quick drink. All in all great experience!
Menginap 4 malam pada Mac 2024
Respons daripada KO pada 22 Mac 2024
Hi Laura, WOW! Thank you so much for your excellent feedback and for choosing to stay at Hotel Rose. I am thrilled to see that you found our beds extremely comfortable and the hotel clean. We also appreciate you dining in our Bottle + Kitchen restaurant during your stay. Again, we are glad that you had a great experience and we hope that we will see you back again for another wonderful time. Kind Regards, Kennedy O

10/10 Cemerlang

Jaime

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice place to stay.
Menginap 2 malam pada Feb 2024
Respons daripada KO pada 22 Mac 2024
Hello Jaime, We are glad that you chose Hotel Rose for your recent accommodations. We are happy to hear that you found us to be a nice property to stay with. Thank you for your perfect rating and we look forward to hosting you again soon. Warm Regards, Kennedy O

10/10 Cemerlang

Mary

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff did a great job of making sure we had what we needed. All the staff that we talked to were very friendly. Easy check-in and check-out. The pineapple water and welcome drink were great perks but really wished we could have tried the cookies that I read about. Also wished that the water pressure in the shower was stronger. Enjoyed the robes and pineapple touches everywhere. We were able to walk from Union Station to the hotel and walk to Powell’s Books, donut and coffee shops easily. If shopping is on your list of things to do, then this hotel is close to so many retail shops! They offer a Zipcar onsite, but ride shares were easy to get and came within minutes of requesting it. Public transportation is also right by the hotel for easy access to places around town.
Menginap 1 malam pada Mac 2024
Respons daripada Luz pada 15 Mac 2024
Thank you so much for sharing your positive experience with us! We're overjoyed to hear that our team members did an excellent job meeting your needs and that their friendliness added warmth to your stay. We're sorry to hear that you missed out on our cookies – they're a guest favorite and we definitely want you to try them during your next stay. It's great to know that you appreciated the cozy robes and pineapple-themed touches. Our location's walkability, especially being near Union Station, Powell’s Books, and various shops, is something we're quite proud of and happy to see benefited you. We thoroughly enjoyed having you stay with us and look forward to welcoming you back to try those cookies and explore even more of what Portland has to offer.

10/10 Cemerlang

Deanna

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We were cold inside our room. We cut the heat up but the room never warmed up.😔😔😔
Menginap 1 malam pada Mac 2024
Respons daripada Luz pada 15 Mac 2024
I'm sincerely sorry to hear that your room was cold and that adjusting the heat did not resolve the issue. Your comfort is extremely important to us, and it's disheartening to learn that we fell short in providing a warm and cozy environment for your stay. Please rest assured that we will look into this matter immediately to ensure our heating system is functioning properly and efficiently in every room. Should you choose to stay with us again, we will do everything we can to ensure a warm and welcoming experience from start to finish. Thank you for bringing this to our attention, and once again, please accept our heartfelt apologies.

8/10 Baik

Sarah

Menginap 1 malam pada Mac 2024
Respons daripada KO pada 1 Apr 2024
Hi Sarah, We appreciate you choosing to stay with us recently. Thank you for taking the time to submit your rating and we hope that we will see you and yours again soon. Best Regards, Kennedy O

10/10 Cemerlang

Garrett

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Always a great stay! 👍
Menginap 1 malam pada Mac 2024
Respons daripada KO pada 12 Mac 2024
Garrett, Thank you for always choosing Hotel Rose for your accommodations! I am thrilled to hear that your experience is always a great one! We sure hope to see you back again soon. Kind Regards, Kennedy O

10/10 Cemerlang

Belen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada KO pada 12 Mac 2024
Belen, Thank you for your perfect rating, and for choosing Hotel Rose for your recent accommodations. We hope that we will see you again upon your next return to Portland. Happy Travels, Kennedy O

10/10 Cemerlang

Flor

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My family enjoy for the first time staying ay this hotel. For sure next time we visit Portland we would be staying here. I appreciate their excellent service. 👍
Menginap 2 malam pada Mac 2024
Respons daripada KO pada 12 Mac 2024
Flor, WOW! We truly appreciate you choosing Hotel Rose for your accommodations during your recent visit to Portland. We are thrilled to hear that your family enjoyed their first time staying with us. We always aim to offer an unsurpassed degree of service for our guests and I am glad that you found our service excellent. You are welcome back any time, and we look forward to hosting you and your family again, upon your next return to the Downtown Portland area. Happy Travels, Kennedy O