2/10
I am writing to express my concern regarding the condition of the room we were assigned during our recent stay.
Upon entering, we immediately noticed that the room was covered in dust. The shower had visible hair and a pink residue around it, which was quite unhygienic. Additionally, it was clear that the carpet had not been vacuumed, as there was noticeable debris throughout.
This level of cleanliness is not what we expected and did not meet the standards we associate with your establishment. I kindly request that this matter be addressed, and I would appreciate it if you could take the necessary steps to ensure it does not happen again — either for us or for future guests.
Gloria
Menginap 1 malam pada Jun 2025