MG Cocomo Resort Vanuatu

Hartanah 4.0 bintang

Pilih tarikh untuk melihat harga

Ulasan

8.6 daripada 10
Cemerlang

Kemudahan popular

  • Kolam renang
  • Termasuk sarapan
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara
Harga semasa ialah RM518
RM596 jumlah
termasuk cukai & fi
16 Jun - 17 Jun

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 10 daripada 10 bilik

Room (Waterview Resort Spa Room)

10.0 daripada 10
Luar biasa
(1 ulasan)
  • Pemandangan air
  • 45 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Room (Waterview Resort Room )

  • Pemandangan air
  • 45 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Apartment, 2 Bedrooms (2 Bedroom Resort Apartment)

  • Pemandangan air
  • 80 meter persegi
  • Boleh menampung 6
  • 1 Katil Raja (King) ATAU 2 Katil Bujang (Single)
  • Wi-Fi percuma

Studio, 1 Bedroom, Garden View

  • Pemandangan taman
  • 45 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Deluxe Villa, Partial Lake View

  • Pemandangan sebahagian tasik
  • 60 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Deluxe Villa (Waterfront Deluxe Spa Villa )

8.0 daripada 10
Sangat baik
(1 ulasan)
  • Pemandangan lagun
  • 60 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Double Room, 2 Bedrooms, Lagoon View

10.0 daripada 10
Luar biasa
(1 ulasan)
  • Pemandangan lagun
  • 45 meter persegi
  • Boleh menampung 5
  • 1 Katil Raja (King), 1 Katil Bujang (Single) dan 1 Katil Dua Tingkat Bujang
  • Wi-Fi percuma

Apartment, 4 Bedrooms (2 Bedroom Resort Apartment)

  • 4 bilik tidur
  • Boleh menampung 6
  • 1 Katil Raja (King), 3 Katil Kelamin (Double) dan 1 Katil Bujang (Single)
  • Wi-Fi percuma

Deluxe Room, Beachfront

  • Pemandangan lagun
  • 28 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Luxury Room, 2 Katil Ratu (Queen), Lagoon View, Beachfront

  • Pemandangan lagun
  • 26 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 2 Katil Ratu (Queen)
  • Wi-Fi percuma
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Terletak di Port Vila, MG Cocomo Resort Vanuatu berada di pantai. Lookout Point dan Pango Point merupakan tempat menarik popular dan keindahan semula jadi kawasan ini dapat dilihat di Iririki Island dan Teluk Mele. University of the South Pacific dan Plaza Tana Russet adalah dua lagi cadangan tempat untuk dikunjungi. Anda rasa ingin mencuba aktiviti air? Bersnorkel dan memancing dapat ditemui berdekatan hartanah. Layari panduan perjalanan Port Vila kami
Peta
Teoma Road, Korman, Port Vila, Efate

Tempat berdekatan

  • Au Bon Marché Korman
    3 min berjalan kaki - 0.3 km
  • Erakor Lagoon
    8 min berjalan kaki - 0.7 km
  • University of the South Pacific
    16 min berjalan kaki - 1.4 km
  • Supreme Court
    3 min memandu - 2.1 km
  • Independence Park
    3 min memandu - 2.5 km

Bergerak

  • Lapangan Terbang Port Vila (VLI) - 15 minit memandu

Restoran

  • Waterfall
    4 min memandu
  • Port Vila Central Market
    4 min memandu
  • Nambawan Café & Bar
    4 min memandu
  • The Beach Bar
    11 min memandu
  • Brewery Bar and Restaurant
    4 min memandu

Tentang hartanah ini

MG Cocomo Resort Vanuatu

  • Mewah bagi hotel berdekatan Pasar Port Vila
  • Terletak berdekatan University of the South Pacific dan Lookout Point, MG Cocomo Resort Vanuatu menyediakan sarapan percuma (masakan tempatan), bar kolam dan teres. Hotel ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari dengan berhadapan pantai, berdayung dan bola tampar pantai. Nikmatilah hidangan di Deck, di tapak restoran. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan kedai kopi/kafe dan taman.
  • Anda juga akan menikmati manfaat seperti:
    • Kolam renang terbuka bersama dengan kerusi lepak pantai
    • Percuma letak kenderaan sendiri
    • Pengangkutan ulang-alik lapangan terbang pergi-balik (surcaj), daftar keluar ekspres dan peti simpan selamat di meja/kaunter hadapan
    • Perkhidmatan rencam, gril barbeku dan stesen komputer
  • Ciri-ciri bilik
  • Semua bilik tetamu di MG Cocomo Resort Vanuatu disertakan dengan sentuhan bermakna seperti penyaman udara dan jubah mandi, serta kemudahan seperti Wi-fi percuma dan peti besi.
  • Tambahan kepada kemudahan termasuk:
    • Percuma uncang teh/kopi segera dan cerek elektrik
    • Kipas siling dan setiap hari

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Pengangkutan ulang-alik lapangan terbang 24 jam atas permintaan dengan surcaj
  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad

Makanan dan minuman

  • Sarapan masakan tempatan percuma tersedia setiap hari 7:30 hingga 10:00
  • 1 bar tepi kolam
  • 1 bar/ruang istirahat
  • 1 kedai kopi/kafe
  • 1 restoran
  • Bar/deli snek

Restoran di tapak hartanah

  • Deck

Aktiviti menarik

  • 1 kolam renang terbuka
  • Berdayung/berkanu
  • Bola tampar pantai
  • Meja biliard/pool
  • Pustaka
  • Taman permainan

Mesra keluarga

  • 1 kolam renang terbuka
  • Bar/deli snek
  • Bilik kalis bunyi
  • Bilik tidur berasingan
  • Kemudahan dobi
  • Ruang tamu
  • Taman permainan

Kemudahan

  • Kemudahan dobi
  • Meja/kaunter hadapan waktu terhad
  • Peti besi di meja/kaunter hadapan
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam

Perkhidmatan perniagaan

  • Stesen komputer

Kawasan luar

  • Di pantai
  • Gril barbeku
  • Kerusi lepak tepi kolam
  • Payung pantai
  • Taman
  • Tempat berkelah
  • Teres
  • Tuala pantai

Kebolehcapaian

  • Tiada lif

Lain-lain

  • Kawasan merokok yang dikhaskan

Kemudahan bilik

Bilik tidur

  • Cadar disediakan

Bilik mandi

  • Jubah mandi
  • Kelengkapan dandanan diri percuma
  • Kertas tandas
  • Pengering rambut (atas permintaan)
  • Sabun
  • Syampu

Makanan dan minuman

  • Cerek elektrik
  • Perkhidmatan bilik terhad
  • Uncang teh/kopi segera

Lain-lain

  • Bilik kalis bunyi
  • Kipas siling
  • Penyaman udara
  • Peti besi
  • Ruang tamu
  • Seterika/papan seterika

Dasar

Daftar masuk

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: pada bila-bila masa

Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00

Daftar keluar tanpa sentuh tersedia

Daftar keluar lewat tertakluk kepada ketersediaan

Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 72 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan

Meja sambut tetamu dibuka setiap hari dari 7:30 - 20:00

Kakitangan berada di meja sambut tetamu untuk masa yang terhad

Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Meja sambut tetamu (waktu terhad)

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

Katil lipat simpan/tambahan tidak tersedia

Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Bayaran pengangkutan ulang-alik lapangan terbang: AUD 30.00 seorang (perjalanan pergi balik)
  • Bayaran pengangkutan ulang-alik lapangan terbang bagi setiap kanak-kanak: AUD 10.00 (perjalanan pergi balik), (dari 2 hingga 18 tahun)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Transaksi tanpa tunai tersedia
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif

Soalan lazim

Adakah MG Cocomo Resort Vanuatu mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka.

Berapa kos yang diperlukan untuk menginap di MG Cocomo Resort Vanuatu?

Setakat 29 Mei 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di MG Cocomo Resort Vanuatu pada 16 Jun 2026 bermula serendah RM518, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah MG Cocomo Resort Vanuatu mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di MG Cocomo Resort Vanuatu?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di MG Cocomo Resort Vanuatu?

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di MG Cocomo Resort Vanuatu?

Daftar keluar adalah jam 11:00.

Adakah MG Cocomo Resort Vanuatu memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak AUD30.00 seorang dikenakan.

Di manakah terletaknya MG Cocomo Resort Vanuatu?

Terletak sesuai di pantai, hotel Port Vila ini dalam jarak 3 bt (5 km) dari University of the South Pacific, Lookout Point dan Pasar Port Vila. Plaza Tana Russet dan Iririki Island juga dalam 3 bt (5 km).

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

MG Cocomo Resort Vanuatu Ulasan

8.6

Cemerlang

9.0

Kebersihan

7.2

Lokasi

9.0

Kakitangan & perkhidmatan

8.0

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 51 daripada 106 ulasan
Penilaian 8 - Baik. 39 daripada 106 ulasan
Penilaian 6 - Boleh diterima. 13 daripada 106 ulasan
Penilaian 4 - Lemah. 1 daripada 106 ulasan
Penilaian 2 - Teruk. 2 daripada 106 ulasan

Ulasan

Disahkan

8/10 Baik

Nicole Lisa

Sukakan: Kakitangan & perkhidmatan
The staff were friendly and helpful. The resort is doing renovations so hopefully improving the broken playground, empty pool and some.days we did nit have hot water.
Menginap 3 malam pada Dis 2025
Disahkan

8/10 Baik

Tamsyn

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Was a very nice accommodation at a great price.
Menginap 7 malam pada Okt 2024
Disahkan

10/10 Cemerlang

John

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great place to Chill

Great location and very friendly staff.
Menginap 10 malam pada Okt 2024
Disahkan

6/10 Sederhana

Terina

Sukakan: Kebersihan
Tidak sukakan: Kemudahan
Room was clean tv did not work, no hot water in the shower, had to buy milk for a cup of tea slow restaurant service, food avaerage. Not worth the money we paid
Menginap 1 malam pada Dis 2025
Disahkan

6/10 Sederhana

Sarah

Sukakan: Kebersihan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
The room was good, just my blind was broken and let light in. I asked for a replacement but there were no blinds available so I had to cover them with a sheet.
Menginap 5 malam pada Dis 2025
Disahkan

8/10 Baik

Campbell McCart

Very friendly staff, great to just relax.
Disahkan

10/10 Cemerlang

Kyle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Excellent Stay!

Absolutely an incredible stay. I stayed in one of their waterfront villas, and it was amazing! Great shower, a jacuzzi, kitchen, even a washer and dryer! All in all the best place to stay in Port Vila
Menginap 7 malam pada Okt 2024
Disahkan

8/10 Baik

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Convenient to supermarket and buses to town, lovely surroundings and villa, friendly helpful staff
Menginap 6 malam pada Ogo 2024
Disahkan

10/10 Cemerlang

Donna

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
If you want a nice quiet place to stay with yummy food an the friendliest staff that are happy to help in any stay here. Rooms a great. Supermarket next door mummas market across from the road. Catch buses outside or staff can arrange a taxi for u
Menginap 2 malam pada Ogo 2024
Disahkan

10/10 Cemerlang

Stacey

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The staff are simply beautiful. All amenities are reflected accordingly in their description. New cabins being built which will be exciting for people travelling there shortly. Chef John is awesome! You MUST have his croissants for breakfast. Make sure to pat ‘Lucky’ the cat, he is adorable
Menginap 7 malam pada Jul 2025
Disahkan

8/10 Baik

Kengo

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

Restaurant can be improved.

The room was good, clean and quiet. The reception service was also good and friendly. Only the restaurant was below average, the quality of food and service can be improved.
Menginap 3 malam pada Jul 2024
Disahkan

6/10 Sederhana

Donald

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
we had a 7-night stay in a large villa with beautiful water views, breakfast has a limited choice, it's sad the lagoon is polluted and not suitable for swimming, overall, a relaxing stay
Disahkan

10/10 Cemerlang

Donna

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This place is amazing if you want a nice quiet spot out of town. Plenty of buses go past to catch into town. Grocery store next door an a mama fruit an veggie stall across the road. Staff are awesome help you with all your questions.
Menginap 6 malam pada Jul 2024
Disahkan

6/10 Sederhana

Jeffrey

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Nice rooms and good outlook. Pool area needs some work. No a single sun lounger available by the pool or beach area which was a huge let down.
Menginap 1 malam pada Sep 2024
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great, highly recommend!

Lovely room with all modern amenities. Exceptional and friendly service, especially from Felix and Christina. Safe and quiet. Location is on lagoon, don't stay right in Vila stay out here 5mins drive instead. Run and owned by Ni-Van people so you're supporting locals. Not far off being comparable to the uber expensive Havannah and the service is as good.
Disahkan

2/10 Teruk

CARMEN

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Cannot fault the staff, they’re all absolutely lovely. The actual villa was horrible and run down. Lack of cooling downstairs, the kids bedroom had a fan with no blades. Furniture stained, missing cupboard doors. No mention they were commencing loud works, early am’s, on a new centre right by the pool. Missing palings on the jetty. Very run down. We stayed one night and moved to a resort 2 minutes away. Unable to get my 3k back, which was a lot for only for a few nights, and that was with 1k discount for last minute deal.
Menginap 4 malam pada Apr 2025
Disahkan

8/10 Baik

Murray

Sukakan: Kebersihan, kakitangan & perkhidmatan
It is starting to get a bit run down from lack of maintenance .
Menginap 8 malam pada Jul 2024
Disahkan

8/10 Baik

Tim

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Everything was exceptional, only thing that I found odd was the restaurant service. Baby chair would be left unclean from the night before. Had to ask Multiple times to get something to drink with my meal. We ended up finishing our meals and still had to wait for our drinks.
Menginap 2 malam pada Jul 2024
Disahkan

8/10 Baik

Lisianne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We stayed here for 7 nights. It is a beautiful property, very easy to relax and be in nature. Staff were helpful and friendly. Conveniently located next to groceries, fresh produce market and bus stops. Daily housekeeping seemed to be by request only. The rooms we stayed in both had issues (missing amenities or appliances in disrepair) but we would likely come again. If you have issues, raise them with Ros and she will get onto it. The pool was a winner for our kids. Recommend the vegetable frittata and banana pancakes for breakfast!
Menginap 7 malam pada Apr 2023
Disahkan

8/10 Baik

Euan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The resort has been sold since the Covid pandemic. The new owners live in Hong Kong and appear to have delegated management to the people who own a supermarket chain. The lack of competent and experienced on-site management means that service is sometimes slow and disorganised. The owners must address this situation urgently to ensure acceptable standards are maintained.
Menginap 7 malam pada Ogo 2022
Disahkan

8/10 Baik

Riccardo

Sukakan: Kebersihan, kemudahan
A Relaxing Stay in a Beautiful Setting We recently spent a week at Cocomo Resort in Port Vila and had a truly enjoyable experience. The resort's location is excellent—peaceful yet conveniently close to town—and our villa overlooking the lagoon was absolutely delightful. It offered the perfect mix of privacy and comfort, with beautiful views and a tranquil atmosphere. The staff were exceptionally kind and helpful throughout our stay. They went out of their way to accommodate any requests we had regarding our room, and we really appreciated their attentiveness and warm hospitality. Our young son especially loved the pool area and had a fantastic time playing with the toys and games available—something that made our stay even more enjoyable. We are aware that the resort, like much of the region, was recently affected by an earthquake. Given this, we fully understand the ongoing renovation work and some of the minor inconveniences that came with it. It's clear that the hotel is in the process of being refreshed, and we can see the potential for it to be even more beautiful once these improvements are completed. The efforts made by the staff during this transitional time were commendable, and we want to sincerely thank them for their dedication and kindness. All in all, we had a lovely stay at Cocomo Resort and felt very well looked after. We would gladly return in the future and look forward to seeing the resort once the renovations are complete.
Menginap 7 malam pada Mei 2025
Disahkan

10/10 Cemerlang

Christina

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
We had the deluded waterfront villa. It was really lovely, sitting in the deck overlooking water was just beautiful, we could see starfish and sea cucumbers in the crystal clear water of the lagoon. Only downside was no signal for TV, maintenance changed the TV as everything was in Chinese, but still no signal. Only a minor hiccup as we were on holiday, not there to watch TV. Fully self co tai ed with washing Mach and dryer, instructions again in Chinese but I worked it out. Air conditioner worked perfectly, and the spa batch was lovely and relaxing. Rosie on front desk was very helpful and friendly like all the staff in the restaurant etc. breakfast daily included was a bonus and looked forward to it each mornjng. Another bonus supermarket right next door selling everything including wine and beer. We loved staying there as on reading some of the reviews we were feeling a bit reluctant to stay there, but on our own experience we highly recommend staying here, and for the price we paid it was very reasonable.
Menginap 5 malam pada Nov 2024
Disahkan

8/10 Baik

Murray

Sukakan: Kebersihan, kakitangan & perkhidmatan

Heaps of potential here!!

We found it difficult contacting the resort while booking online. The reply on Hotels.com would not send and the resort email address was not the one that I finally got a reply from after phoning from NZ and speaking to Thomas who was very helpful. Our check-in with Thomas when we arrived was quick and efficient. This resort like most is not long reopened after Covid restrictions and is obviously still going through refurbishment. Our water view resort studio was good with a lovely view. The bed was comfortable but the fold out sofa bed in the lounge was a bit saggy and difficult for my old tall frame to get in and out of!! The bathroom was good and the shower great with excellent water pressure. Restaurant and pool areas were great. Service especially from Helen, Gianne and chef Mark was wonderful. Once this resort gets the refurbishing completed and tourism kicks in again it will be even better but for the tariff we paid, we were more than satisfied. Would we stay here again?? .... yes we would!
Great pool area and separate one for kids
View from our room 1A
The nice waterfront rooms
Menginap 5 malam pada Sep 2022
Disahkan

2/10 Teruk

Sharon

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff were lovely. The resort is run down and nothing like what was advertised. No TVs worked, no bathrobes, no beach, spa was unusable, toiletries, bottled water, tea and coffee was not restocked, bins not emptied, ant trails and cockroaches, loud music and yelling from across the lagoon, holes in walls with wires hanging out, broken or missing light bulbs and major plumbing problems. The toilet backed up through the shower drain, no maintenance man available. Two days later our villa was flooded with raw sewage. Belongings that were not soak in sewage smelt like sewage. Chinese man, Alex, was just going to mop the floors. We were eventually moved, twice, first villa had cockroaches in the fridge and same plumbing problems, second move was to a mould apartment with an unusable shower. We slept in the clothes we were wearing as our belongings were scattered between three villas and the resort laundry. Management was unsympathetic and unhelpful and we were offered a free meal. Our belongings were washed and given a full refund after constant complaining. The swipe cards also opened other apartments. Four rooms was the most we seen occupied at any one time. Why can this resort advertise what they are not offering? Going through previous reviews it has been like this for quiet awhile. Shame on the booking agents.
Menginap 8 malam pada Sep 2024
Disahkan

10/10 Cemerlang

Tim

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stayed here 5 years ago, just before the current owners purchased the property. The outdoor spaces and reception have had a lot of upgrades and look fantastic, especially the pool. The room we stayed in doesn't look like it's had any upgrades besides a new lounge suite and new washing machine (with chinese only language on the controls), but these over the water rooms were still in great shape. However the other rooms have railings on the verandah missing/damaged and look like they need some TLC. The staff were all fantastic and very eager to assist in anyway possible. The main let down was the choice of items on the menu, half of which were out of stock and we were told they would not be replenished during our stay as they only are able to shop one day per week, so once they run out, it's out for the week. Not great in a beautiful country known for it's fresh meat, fruit and vegetables. However, I would stay here again as it's very good value for money and the staff make your stay as pleasureable as possible
Menginap 4 malam pada Okt 2022