Hotel Mesra Haiwan Kesayangan di Pontypridd

"We found out quite late we have no hot water. We called the staff who said they'll see what can be done and call us right back. They never called. I the morning, when we asked again for the water to be repaired, they tried a few things and said they should be OK in about 10 minutes. We waited 30. Nothing happened, so we gave up. Also, the closet door was missing a screw and the door came apart. "

"A lovely pub stay in a beautiful village. The staff work very hard to ensure their guests enjoy their stay and I certainly did! As a solo traveller, I felt safe and not out of place at all. Dinner and breakfast both delicious. Room perfect with thoughtful little touches. The entrance was narrow as others have mentioned but not too awful. Highly recommend! "

"A very nice hotel, comfortable and clean, helpful staff"

"Rooms clean and tea/coffee facilities available. Food first class, 3 star hotel, i would give it 5. Been several times, never been disappointed. All the staff make you feel welcome. One of my favourite hotels. "

"Best part of this property has to be the staff. They were all amazing, nothing was too much trouble and very friendly. I wish more places had staff like these. Well worth the stay. "

"Recently got new owners and being renovated. Friendly staff and good food choices."

"Lovely clean room, satnav found location but there were shrubs over the brown sign so it took us a little while to find the accommodation. Key lock Box worked well giving us flexibility for check in."

"A nice hotel. A little past its best in places but the room was good. Beds comfy and shower great. A good location right across from the sea front "