Hotel Mesra Haiwan Kesayangan di Pontlevoy

"I would have reviewed the hotel slightly higher but for the dishonesty of management. We booked a room on Expedia that was described as having a yard. Upon check-in, they tried to give us a second floor room. When I stated that we booked a room with a yard(which would be ground floor), I was told that the hotel did you have any room with a yard. We were then given a ground floor room, but it was much smaller than the room I had booked as pictured on Expedia. I was also later told that I would...

"A cozy hotel with great breakfast, although with some visible wear-and-tear of the furniture/property. Not sure how deep their direct engagement is with the one-starred Michelin restaurant on the property, but the restaurant did not grant us a proper apology or some kind of discount for the 3 small bullets that was found in the duck meat. Biting onto one could have cracked a tooth or affect a filling; didn’t happen but it’s about principles. First time we encounter such a lack of response from...