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ibis Pontianak City Center

3.5 star property
A tranquil urban retreat in Pontianak City where travelers can enjoy international cuisine while relaxing in a garden setting

Choose dates to view prices

Located in the heart of Pontianak City, ibis Pontianak City Center offers a peaceful retreat with its garden. Enjoy international dishes at Ibis Kitchen, drinks at the bar, or a relaxing massage. The hotel provides practical laundry facilities and a convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is RM109
RM132 total
includes taxes & fees
14 Jun - 15 Jun
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About this property

ibis Pontianak City Center

  • Property highlights
  • Consider a stay at ibis Pontianak City Center and take advantage of a garden, laundry facilities and a bar. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Ibis Kitchen, offers lunch, dinner and light fare. In addition to a business centre and free babysitting, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • A lift, luggage storage and a water dispenser
  • Room features
  • All 182 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and eco-friendly toiletries
    • 32-inch LED TVs with satellite channels
    • Electric kettles, daily housekeeping and desks

Similar properties

Minibar, in-room safe, desk, free WiFi
Aston Pontianak Hotel & Convention Center
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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
7.6 out of 10, Good, 98 reviews
The price is RM183
RM222 total
includes taxes & fees
26 May - 27 May
Aston Pontianak Hotel & Convention Center
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 90000 for adults and from IDR 45000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is ibis Pontianak City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ibis Pontianak City Center?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at ibis Pontianak City Center on 14 Jun 2026 start from RM109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Pontianak City Center?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at ibis Pontianak City Center?

Check-in start time: 2:00 PM; check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at ibis Pontianak City Center?

Checkout is at noon. Late check-out is available for a fee.

Does ibis Pontianak City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-6:00 PM on request. A fee of IDR 150000 per vehicle applies.

Where is ibis Pontianak City Center located?

Situated in Pontianak, this hotel is within a 5-minute walk of Museum Provinsi Kalimantan Barat and Ayani Mega Mall. Diguli Park and Gajah Mada Shopping Complex are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Room is clean but a little dated. Bathroom is small. However, the bed was comfortable and I appreciate the bolsters (as an Asian person).
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with short walking distance to Mega Mall, complete bathroom necessities. Small bathroom and no cooler, great for short stay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lusi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful!

All went well!
Stayed 1 night in Aug 2022
Verified

8/10 Good

JAMIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet a distance from city Centre. High volume traffic area.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

CHUAN-CHIH GEORGE

Liked: Amenities
Non smoking room smells of cigarette smoke.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Matthew and Yovita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good deal in Pontianak

The stay was excellent the hotel nice and new. I would have preferred a small fridge in the room. And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Stayed 7 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Pontianak

Hotel nya bersih dan tenang, berdekatan dgn A.Yani Mal Pontianak, namun agak jauh dari pusat kuiiner disekitar Jl.Gaah Mada.. Secara keseluruhan is oke..
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi pusat kota, pusat perbelanjaan hanya berjarak 2 menit.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Badrul

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean room, great customer service and great experience staying here
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

OKYOB

Liked: Cleanliness
Disliked: Staff & service

the horrible checkin process!

Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
Stayed 1 night in Feb 2020
Verified

8/10 Good

Murdiati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis is the best

Sangat memuaskan menginap di ibis hotel pelayanan ramah dan baik, kebersihan ok, kenyamana ok, tp buntuk makanan saya kurang tahu ya krn saya tidak pernah ikut sarapan, tp untuk keseluruhan is the best
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff is great. Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour à Pontianak

Très bel.Hôtel conforme aux standards des hôtels Ibis!
Stayed 1 night in Aug 2019
Verified

6/10 Okay

YUNG

Liked: Cleanliness, staff & service, property conditions & facilities

值得一試.

飯店設備很新, 服務人原客氣有禮. 但房間內沒有冰箱, house keeping 打掃有點馬虎, 很多地方沒做 (杯子沒洗, 茶包沒補充). 訓練與考核待加強.
Stayed 4 nights in Jul 2019
Verified

6/10 Okay

Janet

Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Stayed 6 nights in Jun 2019
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above expectations

Above expectations. Food was good taste.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Good Staff were not responsive to laid back- had to wait to order, wait for order. Buffet breakfast was below average
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Sehr nett u hilfsbereit Klares design Good view Tolles Frühstück
Stayed 12 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Saripin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort to stay, very good location
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and New property with great location (Close to shopping mall)
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Lokasi dekat dg mall, pelayanan memuaskan, akan balik lg saat ke pontianak
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to Ayani Mega Mall.
Stayed 4 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
가격이 저렴하고, 직원들이 매우친절합니다. 호텔은 2018년 9월에 오픈한 새건물임 폰티아낙여행중에 가본호텔중에 가장 좋았습니다.
Stayed 6 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The close proximity to city's attractions, really worth to stay during your trip in Pontianak
Stayed 3 nights in Dec 2018