Hotels in Police Bazar, Shillong

"We were unable to stay at this property due to several cleanliness issues. There were cockroaches everywhere, the bed sheets were worn out, and we found human hair all over them. When we brought this to the manager’s attention, they questioned the housekeeper, but no action was taken. Instead, the manager told us to find accommodations elsewhere and suggested we contact Expedia for a refund. Unfortunately, I haven’t had any luck securing a refund yet, though they assured us we wouldn’t be...

"Excellent staff who genuinely care for the guests. "

"Affordable and nice"

"My friend and I were welcomed the moment we entered the building. The check-in process was pretty fast, and they guided us to the room. Complimentary daily breakfast and breakfast dishes were delicious. There is a restaurant at the top of the building. They provided the menu in each room, which you simply phone to order dishes. They will bring a tray of your order to your room. There is a TV and hundred of free channels in the room. The room and bathroom were clean, and the bed was comfortable....

"Stay was very comfortable, everything was great. Just the food wasn't that good"

"An unnecessary amount was asked at the time of check-in which was no where mentioned at the time of booking. There was no water and electricity available in the morning. We were told that electricity is out but the 'aquarium' placed at the counter was ON ALONG WITH THE LIGHTS IN THE ALLEY so basically they are just DECEIVING the customers that electricity is not available while they had DELIBERATELY switched it OFF. Moreover, when you asked/question them, the staff will behave RUDELY AND...