Hotel Dekat Pole Green Dog Park

"Do NOT book this hotel, don’t waste your time. I booked through Expedia and paid the full amount in advance, but when I checked in at Hampton Inn, I was told I had to pay an extra $1. The front desk said their payment system was broken and manually entered my card information, which made check-in take much longer than it should have. The front desk also mentioned that management, Kelly Richmond, has known about this problem for a long time but still hasn’t fixed it. I honestly don’t...

"Lawrence…. The Breakfast cook kept the food containers filled and everything clean. He was very helpful and friendly."

"Dirty a noise all night could not sleep"

"Sharon, on the night shift at the front desk, helped me navigate several of my travel questions as this was my first time flying into Richmond airport and it was very late. Thank you Sharon!"

"Nice"

"Broke "

"No breakfast foods, only mediocre coffee. Very skimpy on toiletries. The mattress slumped and the pillows were very small. "

"Clean"

"Remove this option. Dirty broken shower dripped all night. Microwave and frig broke. A/C very loud"

"This was the worst Hampton Inn I have ever stayed in. No room housekeeping. 1 day out of 7. Had to go down to get clean towels because no one ever brought them to me. Breakfast was so-so. Not the normal at other Hampton Inns. I DID NOT GET HILTON POINTS FOR THIS STAY FROM HILTON. I WILL NEVER STAY THERE AGAIN AND I WOULD SUGGEST ANYONE INTERESTED GO TO THE HILTON GARDEN INN NEXT DOOR!"

"They happen to be mid-renovation at the moment, but it wasn’t too much of a hassle. Room was nice, the bed and pillows great! Only complaints would be the tiny bathrooms and the loud but not cold a/c unit."

"It is an OK place."

"Room has been updated. Exterior looks old. It is a building behind an Econo Lodge."

"Friendly staff. Check in was very easy. Food and Bar service was awesome."

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Parking was fine they said they had hot tub or jets in the tub there were none the hotel needs serious repair needs. The sheets on the bed appeared to have not been changed, the shower head barely trickled water, the wallpaper was peeling of the walls at there seams, it was just not at all what the photos shown and was the worst I had ever seen."

"Staff wasn’t even attentive when I was checking in. There was a strong moldy odor in my room and most of the amenities were not working"

"Great Location. Close to airport, shopping and a few restaurants"

"Excellent staff! They helped me make my first ever waffle!! "