Point Labatt Aquatic Reserve

This hotel is centrally located, and the heritage and historic elements are very interesting. However, it is way overpriced for the experience. We arrived quite late (about 9pm) and had a less than enthusiastic welcome from reception staff, which I would describe as professional but chilly. The room was spacious but the decor is depressing; I recognise they are trying to retain the historic aspect but the furniture is dark and uninspiring. One of the bathroom tumblers still had toothpaste marks on it (had not been cleaned properly) and on the main television screen it still had the welcome message for the previous guests, which was not altered during our whole stay. My mother-in-law was also staying at the hotel and being 88, she asked for a bathroom non-slip mat for the shower. Despite saying they would provide this, it was never delivered. A pretty disappointing stay overall.

Facilities were excellent in a roomy unit. Shower area was an area of concern for us oldies due to water going everywhere under same floor line as rest of wet area until we got used to it and adjusted our thinking. Overall, a central well equipped place to stay during the footy festival. Will be back again.

Daily room service varied greatly