Hotel Mesra LGBT di Pogno

"The mini bus arrangement is absolutely a mess. We booked the shuttle bus and as a result of having no seats. I have to pay extra money to go to the hotel at the end. I complained and the receptionist gave me an email to report this issue and no reply from the hotel yet. The facility in the room is always having problems. We had booked for 4 rooms, one room with broken hair dryer and one room with noise in the bathroom (no idea where the noise coming from) and half broke sink the water goes down...

"The property close to the airport was a great advantage.The following day a shuttle provided by the hotel picked us up and took us to the airport. Excellent service overall."

"The location was great, only a few minutes to the airport and a very convenient shuttle service. The hotel does need some upgrading. Water was unavailable for about 1 hour!"

"Staff are excellent, extremely helpful and friendly. The hotel is beautiful but there are one or two things that I would expect in a five star hotel namely - no mirror in the bedroom, no heating, the room was very chilly, the safe is far too small and the water wasn’t very hot. Nothing major was wrong but just a few niggles that shouldn’t have to be brought to the staff’s attention."

"O local é lindo e muito confortável, tem uma vista privilegiada do Lago Maggiore. O atendimento muito cortez e gentil. O quarto é muito confortável, com cama boa , box com tamanho bom. O estacionamento é bem espaçoso e tranquilo. O café da manhã é muito saboroso, com o café e suco feitos ns hora."

"Everything was absolutely perfect! I would recommend the hotel and restaurant to everyone I know. Thank you to the chef/owner, his family and the entire staff. "