Pleasure Island hotels from RM212

"The staff was excellent."

"Terrible, stained furniture and nasty old dirty carpet, dark, water gushing out of the sink faucet, using utility elevators which were filthy, supposedly remodeling yet no information about that online when reserving nor an email previous to checkin, additionally it was impossible to find the utility elevator in the hallway-so in an emergency we would have to decent 6 flights of stairs-dangerous! Mattress went about a foot and a half way down, no other rooms available according to desk, yet no cars in parking lot-?, gross, can’t believe they would take $ from people. We checked out within 20 minutes, late at night and paid a fortune for a last minute hotel 4 miles away because of false advertising. The desk could not contest a refund, it was within 20 minutes of checking in. Then wanted to refer one of their other hotels. Uh? NO! Do NOT stay at the “Elegante”, nothing elegant in that nightmare. DO NOT STAY in this hotel or trust their other “hotels”. Nasty!"

"It was a nice stay, but not much going on in the area."

"Really enjoyed our short time there"

"I enjoyed my stay and the room was clean. I would stay again."

"Neutral "

"Room was very clean and huge. I’m wheelchair bound so there was plenty of room and then some. The roll in shower was great but the shower chair was slanted and I almost slid off of it and could’ve been a horrible incident. Beds were a good height, easy to transfer in and out of. But unfortunately uncomfortable mattress, bring a topper to make it bearable. Toilets are not ADA height, they are low so you will have issues transferring back to your wheelchair if you don’t have upper body strength. Mirrors are to high in the bathroom to see yourself in the mirror. Best part of the room is that there is a lot of room, bathroom is big for any size wheelchair. The room was clean. Fridge a plus. Cons: hotel lacks knowledge of ADA requirements, comforts, and unfortunately only provide bare minimum. Staff was very helpful, friendly, and welcoming. I didn’t try their breakfast but I heard it’s decent. Gym is basic but had enough to figure out a workout even for a disabled person. "

"Very nice "

"Clean rooms, pretty quiet and calm area. "