Playa Del Rey Spa Hotels

"Check in was difficult just due to the layout of the hotel. They don’t allow guests to use the luggage cart, so an attendant has to go with you. This was helpful at check in due to the confusing layout, but at check out, we just needed the cart. No need for assistance and the feeling to need to tip again for something we could easily do ourselves. The added 16-18% to food and drinks isn’t gratuity to your servers and we as guests are encouraged not to tip at this establishment. We still tipped everyone, in addition to paying the added percentage as well. It feels very wrong not to tip, and adding 40% to our bill from each meal or drink, was completely unexpected and really off putting. A few lows: the hot tub was cold when the pool opened on Saturday so we didn’t get to enjoy it as that was the only time we could go during our busy trip. The beds were almost unbearably creaky with even a slight move, room service steak was undercooked, chicken strips were dry and overcooked, everything besides the chicken wings were either under cooked, over cooked or cold when we got it. Ending on the highs: all staff we interacted with were wonderful, all were friendly and helpful, location of hotel was perfect, room size and layout is great, smooth check out. Would stay again, but would not eat or drink on property due to the additional fees charged and encouragement not to tip, it’s just awkward not to tip if the service is good."

"Make sure to pack ear plugs! I've stayed there before but forgot how loud the it is there. It sounds like the windows are wide open! They should provide ear plugs, but they don't, so make sure you do! Its in a location that is close to a lot of great places, but it is the city, so its a but sketch at night. The staff is great, the place is clean, and its great price."

"We went to an LA Kings game right across the road. Was absolutely perfect! Everything you need for a good nights rest."

"Shuttle wasn't the easiest to find. "

"Nice clean hotel, parking is $25 per night"

"It was really bad "

"Room clean only thing kids by my window playing but what can I say kids going to be kids we loved our stay will come back again "

"Room had a bad smell; toilet paper was thin; reception staff looked bored and unwelcoming; breakfast area was too small, barely could find a table to sit; did not provide with proper ticket to exit parking garage which caused unnecessary delay; price of a water bottle (1l) =10$, very expensive and prices were not listed. Overall for a Hilton branch - disappointed."

"Absolutely amazing ! Thank you for the kind hospitality ! "