Hotels near Platja de la Punta de la Guineu

"DO NOT STAY HERE! We arrived at 5:15 for the designated 5:00 check in time. The entire office was locked up. We called the phone number 5 times with no answer. Finally, someone came outside and told us that they had sent us info on how to access "after hours" keys. After hours? It was 5:15. The girl told us check in was only from 4-5, despite their own website saying 5. We walked up 3 steep floors to our room, no elevator. The whole stairway reeked of weed. There was a pile of mouse droppings outside the front door. We opened our door to the filthiest place. Clumps of pet hair, dirty linens, unmopped floors, dog pee stains on the couch, etc. We honestly spent an hour finding a new hotel and then left. We never even checked in as the girl said to do it in the morning. I contacted Expedia for help. They also couldn't reach anyone. We went back the next day to tell the hotel front desk what had happened. The girl was very nice and said the manager would reach out. That never happened. It is a non refundable hotel and now I know why. They have zero intention of making it right. "

"Housekeeping staff first class. Room very clean. Only downside poor lighting. No central light. Balcony light never worked out while staying although reported twice. Over bed light not working reported at 6pm and told to report the next morning as maintenance had gone home. Bulb was replaced next day after reporting at breakfast."

"Great "

"The girl in the spa Vanessa physically attacked me an employee of the spa, because i didn't get out on time.. my cell phone was stolen just outside the hotel, the man at the front desk had good customer service, the female at front desk during the day did not... the agua thermal "hot spring" is NOT hot, its cold btw. Quiet town, too small kinda boring. I came fon a 2 day trip from Barcelona... should have skipped this town. I only went for the "hot spring" buffet sucks, coffee was good 👍 "