Hotel Mesra Haiwan Kesayangan di Plano

"This place was terrible. Primary bed was broken, couch was broken, mold in the shower, rust completely inside and outside of the coffee pot. Entry is really complicated, there are 3-4 different gates all with different gate codes and we didn’t receive the right codes to get in. No one will ever answer the phone, you can only email and when I told them everything wrong and that I didn’t want to stay there because beds were terrible and everything was broken, dirty and not cared for they refused...

"The property itself was nice. Check-in and out instructions were good. However, for 4 adult women to only have 4 bath towels for 3 nights…there should have been more towels. Also, there were no sheets or blanket provided for the pull out bed. There was a smell in the apartment we couldn’t figure out then realized potatoes had been left in the pantry from previous guests I presume. There were no tissue boxes available. I think for the money, these small details could have been better."

"Thoroughly enjoyed my stay here. It was my first but definitely won’t be the last. The lovely gentlemen working on the afternoon and evening of June 20th were super friendly and gave A+ customer service. The room was spotless and with the weather being humid the air conditioning was also too notch. The coolness of the room was extremely inviting and much appreciated after being outside all evening. The location was perfect and near so many restaurants and shopping areas. Cannot wait to come back...