Hotel Dekat Pinus Village

"Eine schöne Poolanlage mit sehr bequemen Liegen und einem hervorragenden Frühstück. Die Zimmer sind allerdings etwas altmodisch und recht klein. Alles ist recht weitläufig, sodass man oft Treppen steigen muss, was aber nicht weiter stört. Der Strand ist ebenfalls ok, die Liegen dort sind super, allerdings ist es weit entfernt und es handelt sich um einen Kiesstrand. Das Personal am Empfang könnte noch professioneller geschult sein, doch die Servicekräfte waren sehr freundlich."

"The personnel at the front desk was nice. We got a nice room on the 5th floor, with nice views. The downside was that the restaurant wasn't "really" open due to a semi-big group, and the bars (poolside and beach) were closed (due to the reason, that late September is off season) - and close by was only one bar/restaurant open. Good thing about the off season is that the crown is absent... Breakfast wasn't any special - ok thoug. "

"Having worked in high end hospitality management for over a decade, I understand the pressure during busy periods, however that shouldn’t detract from the customers experience. Service is what makes or breaks a hotel. Sadly the service here lacked massively. Apart from the staff members mentioned. What I find even more shocking is the replies to critical feedback from the Hotel’s Director General. Defensive and threatening rather than taking feedback onboard to improve services. This is NOT...

"Rilassante"

"A beautiful hotel surrounded by nature. The swimming pool gracefully wraps around the hotel rooms, creating a unique and relaxing atmosphere. The lush, rich vegetation blends seamlessly with the architecture, making you feel immersed in a peaceful oasis. A perfect place to unwind and enjoy the beauty of the surroundings."

"A breathtaking view and a wonderful getaway, especially for couples. We stayed in an annex room. The air conditioning in that room is not adequate for summer temperatures. (No heat wave, just normal temps) We requested a fan but was not available. Had we known, would have bought one in Cagliari and donated. We had two rather uncomfortable nights. Otherwise, meals were excellent. All staff gracious and accommodating. It is a remarkable experience."

"Wundervolle Unterkunft, leckeres Frühstück , toller Pool und ruhige Lage. Vielleicht könnte man noch etwas besser ausschreiben, ob die Unterkunft einen Balkon oder eine Terrasse hat. Ein Mietauto sollte auf jeden Fall vorhanden sein."

"Muy bien , muy limpio, personal agradable"

"E' una bellissima e tranquilla oasi di pace. Il personale disponibile, simpatico e professionalmente molto preparato. Ambiente confortevole e una Jacuzzi irresistibile"

"."

"Il soggiorno in questa struttura è stato nel complesso piacevole. La struttura è pulita e in ordine. La colazione è da migliorare come qualità, ma presentava comunque varieta e quantità. Il personale gentile e disponibile. L'unica eccezione negativa è la differenza nel trattamento tra chi prenota tramite struttura e chi prenota tramite piattaforme online."

"Really enjoyed our stay at the resort; not too crowded when we where there, only things we missed would suggest is gym facility, tv screen was a bit small and some Coffee/Tea / water facilities in the room ( apart from the mini bar), beautiful location and easy to get info Pula. And surroundings"