Hotels in Pinnacle Peak, Phoenix

"Pool was okay, Mable to order food at first pool and the we were kicked out due to private event."

"Great"

"This "resort" is an utter dump. It's cracked, peeling, fading, broken, battered and abused. It feel like they sucked 50 years of profits out of it and never put a dime back in. I spent 2 nights, the first room I was in was coated in 30 years of cigarette smoke, baked into every surface. I had to sleep with all the windows and patio door open to even be able to breath. Because of that I was woken at 6am to find that I was in an active construction zone, yelling, hammering, trucks moving and dumping, anything but relaxing. They should have shut down the entire wing I was in during it. I requested a different room for my second night and while it was slightly better, every other outlet was broken. I only randomly woke up on time because my phone didn't charge. The water took what seemed like hours to heat up. Bottom line, this is a Hitlon. My expectations for a stay here were vastly higher than what was delivered."

"The pools were nice but not as clean as I would have hoped. Maintenance maintained shrubs and trees around the pools and then blew the cut ups with a high-powered air blower, some of which ended up on and in the water but that was never cleaned within the 5 days we spent. We still enjoyed the sun and the water, but management should consider making some changes here."

"The room smells terribly of cigarette smoke even though it is a smoke-free very outdated, pool was dirty, I think this is a shoulder shirt"

"We looked at many hotels in the area. This one was actually the better deal for the night.(There is a fee for parking) They extended some offers to extend our stay so we stayed another night. Mind you we stayed here off season so that might have played a role in it. (March 5th and 6th) We have a 16, 17, 18 and 19 yr old. We got the family suite with two queen beds and a pull out. It accommodated us all. It was claen and the queen beds were very comforable. The water park was an added bonus. Lots of indoor and outdoor space. I was suorised our teenagers spent 4 hr here. I thought because of their ages it would be a shorter time. One night for teenagers would be suffice for the waterpark. We went offsite for meals. I would suggest this Hotel. "

"The internet was not available to guests. The furniture in the room was in disrepair. The room was incredibly tiny. The tub drain was slow. The pool water was cloudy. "

"Room was clean but very basic."

"Very beautiful property that needs some staff training and some love for the food & beverage options. - Upon arrival, it would be great for the valets to park your car instead of adding one more step to check-in that you have to self-park and meet the valet's golf cart with your luggage. PHX airport is a haul, and after schlepping our luggage through there, it just would have been nice to have one less step that was avoidable. - We had a painful almost 6 hour golf round that no one mentioned you had zero access to the clubhouse until we were on our way to the tee. You cannot have that design and not tell players when they check in to grab some food and beverage. The starters thanked us many times for our patience with the slow groups in front of us, but honestly, we were sooo hungry by the end of it, it sucked. - Food & beverage at the resort just needs to be leveled up . There is coffee in the lobby (no tea) which is about the equivalent of a Best Western, but there is a gorgeous espresso machine in the bar right next to it that they don't offer any morning drinks from. The place needs a coffee/tea shop. Every meal we had something major missing. One breakfast, missing a bagel from the smoked salmon bagel. One room service, no silverware/butter/salt or pepper. Its so close, but there is no QA on anything, and unfortunately, it affected us multiple times. - Marcella at the pool was great! She handled a large crowd well and offered great service."