Escape to Premier Residences Phu Quoc Emerald Bay Managed by Accor, a luxury family-friendly resort near An Thoi Cable Car Station and Sao Beach. Enjoy beachfront dining, relax at the private beach, or indulge in a hot stone massage at the onsite spa. With two on-site restaurants serving local and international cuisine and yoga classes offered at the gym, this resort offers an unforgettable experience.
Located on a private beach, Premier Residences Phu Quoc Emerald Bay Managed by Accor is in Khem Beach, a neighbourhood in Phu Quoc. While the natural beauty of Sao Beach and Suoi Tranh Waterfall can be enjoyed by anyone, those looking for an activity can explore An Thoi Cable Car Station. Phu Quoc Prison and Ho Quoc Pagoda are two other places to visit that come recommended. Visit our Phu Quoc travel guide
Premier Residences Phu Quoc Emerald Bay Managed by Accor
Luxury family-friendly resort near Phu Quoc Prison
Located close to An Thoi Cable Car Station and Sao Beach, Premier Residences Phu Quoc Emerald Bay Managed by Accor provides 2 poolside bars, a beach bar and a terrace. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a Thai massage, aromatherapy and a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball and kayaking. In addition to a firepit and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
Buffet breakfast (surcharge), wedding services and luggage storage
Water sports equipment, a billiards/pool table and concierge services
Guest reviews say great things about the helpful staff
Room features
All 745 individually furnished rooms include comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and bathrobes.
Other amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries and hairdryers
43-inch TVs with satellite channels
Wardrobes/cupboards, separate sitting areas and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person
2 poolside bars
2 restaurants
3 bars/lounges
A beach bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Restaurants on site
Clubhouse
Mercato
Muse
Play Ground
Pool Bar
Things to do
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Kayaking
Outdoor pool
Playground
Steam room
Water sports equipment
Yoga classes
Family friendly
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Laundry facilities
Lifeguards on site
Outdoor pool
Playground
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Wedding services
Outdoors
Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Firepit
Garden
On a private beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Steam room
Thai massages
Accessibility
Lift (100 centimetre wide door)
More
14 floors
6 buildings
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2018
Comprehensive recycling policy
Double-glazed windows
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
43-inch TV with satellite channels
Food and drink
Champagne service
Free bottled water
Limited room service
Paper towels
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from October 22 2025 to December 31 2026 (dates subject to change):
Recreation facilities
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1323000.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately VND 450000 per person
Early check-in fee: 50 per cent of room rate (subject to availability)
Rollaway bed fee: VND 1323000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 14 years old are not allowed in the hot tub
Property is also known as
Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort
Frequently asked questions
Does Premier Residences Phu Quoc Emerald Bay Managed by Accor have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.
How much does it cost to stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Premier Residences Phu Quoc Emerald Bay Managed by Accor on 1 Apr 2026 start from RM452, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Premier Residences Phu Quoc Emerald Bay Managed by Accor pet-friendly?
No, pets are not allowed at this property.
How much is parking at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
Self-parking is free at this property.
What time is check-in at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
Check-in start time: 3:00 PM; check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).
What time is check-out at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
Checkout is at noon.
Where is Premier Residences Phu Quoc Emerald Bay Managed by Accor located?
Nestled on the beach, this Khem Beach resort is within 3 mi (5 km) of Phu Quoc Prison and An Thoi Cable Car Station. Sao Beach and Ho Quoc Pagoda are also within 9 mi (15 km).
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Reviews
Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, beautiful resort, excellent breakfast buffet. Beautiful pool and Kem beach was great. Free shuttle to Sunset Town was a plus. Nice crowd overall. Service was great. Everything was great!
Staff, location, pool, and beach are all amazing! They were really stingy with water? I stayed next door at a boutique hotel and had no problems getting my bottle filled with ice water. At this hotel however they wanted to charge me for bottles of water and ice? Very strange?
Large, comfortable rooms with spacious balconies. Expansive pools offer space for everyone and stretch right to the beach. The buffet breakfast offers excellent choices, although the atmosphere is rather hectic manoeuvering around the crowds of people.
We recently spent five nights at the Premier Residences Resort in Phu Quoc with our extended family—15 people in total, including four kids and four seniors. This resort was actually recommended to us by Expedia after our original villa booking got canceled, and honestly, it turned out to be a fantastic alternative.
First off, let me just say: the pool area is unforgettable. It’s not just one pool, but a whole series of terraced pools on different levels stretching over 150 meters. There are waterslides for kids, and the depths vary from a shallow 20 centimeters for the little ones to about 1.7 meters for adults. At the end of the pool area, you step right onto a gorgeous beach, probably one of the nicest on the island.
The resort itself is huge—maybe even a bit too big for my taste. I’m not the biggest fan of massive resorts, and seeing over a thousand people at breakfast can feel a little overwhelming. But to give credit where it’s due, the breakfast buffet is absolutely enormous. It's truly impressive.
Now, on the flip side, I did find the lunch and dinner buffet a bit repetitive.
Aside from that, I have to praise the staff: they’re incredibly kind, helpful, and always smiling. The rooms are spacious, clean, and the bathrooms are just lovely—great showers and all the amenities you’d want. Overall, I'd definitely give it five stars and say it’s a beautiful resort. Just a little too big and a bit too touristy for my personal taste, but if that’s your vibe, you’ll love it
This hotel meet Western standards. Very very clean. Breakfast was excellent with wide variety of options. Food taste very fresh from coffee to bake goods. We loved our stay. Definitely will come back again.
beutifull hotel with a great breakfast bacon and egg.
staff very friendly and courteous spa and sauna very good aswell as pool and beach.
only issue but nothing major was the fridge in the room wasnt very good and the outside pool bar wasnt very good.
the deck beach bar along the beach is alot better.
supermarket and restraunt accross road nd plenty of taxis to take you around the island
Very nice hotell on Kem Beach. Fantastic rooms and a breakfast with everything and more. The pool area is amazing. Nice gym. Restaurant with a big food selection, with ok quality. All the food can be ordered as room service. The restaurant is slooooow so be prepared for a long wait.
Massive property.. Not sure i was expecting such a large property. With a large guest count as well. The beachfront is a large social gathering. The food and drink prices are inflated. But fair in my opinion. Its a large 5 star property. Nothing to be shocked about. Definitely a great place to visit for a couple of nights
I stayed here before COVID. On this second stay, the hotel did show some wear and tear, but overall, the room is still quite clean. The only disturbance is the construction of something nearby - jackhammers on full blast. There is also a new public beach, with a bar that is right next to the hotel. Some of unregistered guests even venture into the hotel/pool area - very unsafe. I hate that the hotel allows people to kayak right on the beach where swimmers are - also unsafe. At breakfast, the staff use swear words and you can hear them talk in the kitchen. - not very civilized. A lifeguard also talks on the phone to invite his relatives from the public beach to come over to the hotel to use its facilities - very unprofessional. The hotel should introduce perhaps a paper wristband to distinguish hotel guests from unregistered guests.
Son
Stayed 1 night in Jul 2025
6/10 Okay
Endre Mikal
25 Feb 2025
Liked: Staff & service
Disliked: Cleanliness, room comfort
Just an average huge beach resort
The beach is beautiful and the pool area is good enough. The rooms are quite modern but already in need of small fixes. In general this is more like a 3-star hotel than 5. Don’t go to this hotel if you like peace and quiet, almost all the other guests were families with small children. The rooms do not have good sound isolation, so you can clearly hear people walking by outside in the hallway. There is very little amenities provided in the room. To summarise, this hotel may be ok if you are travelling with small children.
The property grounds including the pool, gardens and beach are stunning but there’s quite a few things that drag this place down and made our stay pretty unenjoyable to the point we wouldn’t return or recommend to any friends or family.
- There are 3 waterslides and only the Under 10 year olds one is open. Apparently it’s been under maintenance for ages and they wouldn’t say when it will be fixed. It was one of the reasons we booked, our teens were so disappointed
- Our bed was saggy and uncomfortable on either side with a large lump in the middle - obviously old and worn out
- There is a mattress topper that they’ve put on top to try and increase comfort but it holds sand so even when our bed was freshly made by housekeeping, as soon as we laid on it the sand came up through the sheets it was so annoying!
- There are literally nails sticking out of the floor where they have tried to fix the timber boards
- There are all screws and dodgy patches on the bathroom vanity -definitely not what you’d expect from a 5 star resort
- Kept running out of hot water
- Door between the rooms wouldn’t close properly
- They tried to charge us for a extra breakfast despite us booking for 2 adults and 2 children (including their ages) The listing says free breakfast- there’s nothing saying that doesn’t apply to teens. It was super stressful and they were rude about it
- The pool bar was supposed to be open at 2pm every day. We asked one day and waited 40 mins for someone to show up
Was a great stay with my family. The Kids Club was exceptional, along with the pool! While it appears there is only a small section posted as "kids pool", there didn't seem to be an issue taking kids in the other pools as long as they were supervised. The private beach was also very accessible and never seemed too crowded. The free shuttle and access to transport was very convenient and appreciated. It is to note that this is a large resort, and while the service was great, don't expect the same level of service as a smaller 5 star hotel. Would easily return to this hotel as a very family friendly place.