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15 E Monroe St, Phoenix, AZ, 85004
  • Popular LocationPhoenix Convention Center3 min walk
  • Popular LocationFootprint Center7 min walk
  • Popular LocationChase Field12 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)14 min drive

Most relevant reviews

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Room options

Room, 2 Queen Beds, Accessible

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite Two Queen Beds, One bedroom

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

Two Queen beds with a City View

8.3/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.7/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Queen Murphy Bed

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible

8.7/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite King 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower)

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Phoenix

Located in Phoenix, Hilton Garden Inn Phoenix Downtown is in the city centre. The area's natural beauty can be seen at Camelback Mountain, while Phoenix Convention Center and Arizona State Capitol are cultural highlights. Enjoy an event or a match at Talking Stick Resort Arena, and consider making time for Phoenix Zoo—a top attraction that's not to be missed.

What's nearby

  • Phoenix Convention Center - 3 min walk
  • Footprint Center - 7 min walk
  • The Van Buren - 8 min walk
  • Chase Field - 12 min walk
  • Arizona State Capitol - 4 min drive

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Sky Harbor International Airport (PHX) - 14 min drive

Restaurants

  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Kettle Black Kitchen & Pub - ‬4 min walk
  • ‪Seamus McCaffrey Irish Pub - ‬1 min walk
  • ‪Zen Thai Cafe - ‬2 min walk

About this property

Hilton Garden Inn Phoenix Downtown

Hotel near Phoenix Convention Center
Located close to Talking Stick Resort Arena and Chase Field, Hilton Garden Inn Phoenix Downtown provides a terrace, dry cleaning/laundry services and 2 bars. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, multilingual staff and smoke-free property
  • A lift, luggage storage and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and location
Room features
All 170 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Fridges, microwaves and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 43 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges

Restaurants on site

  • Floor 13 Rooftop Bar
  • MOTOMOTO Sushi & Izakaya

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24 for adults and USD 10 to 24 for children
  • Valet parking fee: USD 43 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Phoenix Downtown Hotel
Hilton Garden Inn Phoenix Downtown Hotel
Hotel Hilton Garden Inn Phoenix Downtown Phoenix
Phoenix Hilton Garden Inn Phoenix Downtown Hotel
Hotel Hilton Garden Inn Phoenix Downtown
Hilton Garden Inn Phoenix Downtown Phoenix
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Phoenix Downtown
Hilton Phoenix Phoenix
Hilton Garden Inn Phoenix Downtown Hotel
Hilton Garden Inn Phoenix Downtown Phoenix
Hilton Garden Inn Phoenix Downtown Hotel Phoenix

Frequently asked questions

Is Hilton Garden Inn Phoenix Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hilton Garden Inn Phoenix Downtown?

As of 5 Jun 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Phoenix Downtown on 11 Jun 2024 start from RM 595.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn Phoenix Downtown?

Valet parking is available for USD 43 per night.

What time is check-in at Hilton Garden Inn Phoenix Downtown?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hilton Garden Inn Phoenix Downtown?

Checkout is at noon.

Where is Hilton Garden Inn Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is within a 10-minute walk of Phoenix Convention Center and Talking Stick Resort Arena. Chase Field and Arizona State Capitol are also within 2 mi (3 km). Van Buren - Central Ave Station and Washington - Central Station are within a 5-minute walk.

Hilton Garden Inn Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 759 reviews" "
Rating 8 - Good. 182 out of 759 reviews" "
Rating 6 - Okay. 71 out of 759 reviews" "
Rating 4 - Poor. 31 out of 759 reviews" "
Rating 2 - Terrible. 19 out of 759 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kaz

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Nice, comfortable hotel with NO parking availability for guests is horrible !
Stayed 1 night in May 2024

6/10 Okay

LaTrisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My biggest issue was parking. They offer valet to everyone. On the day I checked in there was a baseball game and they allowed the fans to pay for valet and we were told to park a block away for $15. Why not have the valet exclusive to customers of the hotel and tell everyone else to park a block away? I choose hotels that offer valet so I don’t have to look for parking and carry luggage! Annoyed!
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Johanna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

shane

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The Property advertises its rooftop bar as an amenity, but as a hotel guest I was denied entry because they "honor reservations first". There were not only many open tables but tons of space around the bar perimeter. The staff was very rude and dismissive. Not the level of service or courtesy I have come to expect from Hilton properties.
Stayed 1 night in May 2024

2/10 Terrible

Barbra, Tucson

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Endless homeless people sleeping at the entrance of the hotel. Unable to find the valet person to get our car numerous times. Dirty dirty rooms and check in was as slow as molasses with only one person checking people in. Horrible
Stayed 1 night in May 2024

10/10 Excellent

Philip, lake havasu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back. Nice chill place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely! The inside is very elegant. The bedrooms were nice and clean. We didn’t have any noise issues. The rooftop bar was decent. The area around it is much to be desired. Being downtown, there are a lot of homeless, parking without the valet is difficult.
Stayed 1 night in Apr 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the valet and front desk staff were very helpful
Stayed 1 night in Apr 2024

8/10 Good

LuAnne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic with the exception of morning housekeeping. They attempted to enter our room without knocking well before check out time.
Stayed 1 night in Apr 2024