Kemudahan hartanah

Ulasan tentang Best Western North Phoenix Hotel

2.5 out of 5
Best Western North Phoenix Hotel
9455 N Black Canyon Highway, Phoenix, AZ

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 593 daripada 1002 ulasan" "
Penilaian 8 - Baik. 263 daripada 1002 ulasan" "
Penilaian 6 - Boleh diterima. 67 daripada 1002 ulasan" "
Penilaian 4 - Lemah. 31 daripada 1002 ulasan" "
Penilaian 2 - Teruk. 48 daripada 1002 ulasan" "

9.0/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

AMANDA, PEACH SPRINGS

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
STAFF WAS SUPER FRIENDLY AND BREAKFAST WAS GOOD 👍 WOULD DEFINITELY STAY HERE AGAIN
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk pada 28 Mei 2024
Thank you so much for your wonderful review Amanda. We are happy to hear you enjoyed your stay with us. We hope to see you again in the future!

8/10 Baik

Jimmy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was good. We would stay there again!
Menginap 2 malam pada Mei 2024
Respons daripada Front Desk pada 28 Mei 2024
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel. We hope to see you again soon.

10/10 Cemerlang

Kristi

Great room.
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk pada 28 Mei 2024
Thank you Kristi for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon.

10/10 Cemerlang

Tim

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
The pool and spa were not available for use. I do not remember seeing anything about this on the website when booked. I booked this hotel because I like to swim at night and in the morning when I come to Phoenix. The staff advised the pool had been down for two weeks already and would be another two weeks all for maintenance.
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk pada 24 Mei 2024
We are sorry to hear about your disappointment with the pool and spa during your recent stay. Your experience is important to us, and we regret any inconvenience this may have caused. We understand the frustration of not being able to enjoy amenities you were looking forward to, especially when it affects your travel plans. Please know that we take your feedback seriously, and we will work diligently to ensure that such incidents are minimized in the future. We appreciate your understanding and hope that you will give us another opportunity to exceed your expectations on your next visit to Phoenix.

10/10 Cemerlang

Joan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Property is very clean. Staff are friendly
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 24 Mei 2024
Thank you for staying with us Joan. We are pleased your experience was a great one.

8/10 Baik

Wayne

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Pool was not open. Work being done on pool. Did not tell us before we booked. Otherwise very satisfied.
Menginap 7 malam pada Mei 2024
Respons daripada Front Desk pada 23 Mei 2024
Thank you for taking the time to provide your feedback regarding your stay. We apologize about the closure of the pool due to remodel. However that information has been posted on our website as well as third party booking sites since January. We are happy to hear you were otherwise very satisfied with your stay and we hope to see you again in the future.

6/10 Boleh diterima

William, Las Vegas

Sukakan: Kebersihan, keadaan hartanah & kemudahan
The greeting staff was not very friendly
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 20 Mei 2024
We apologize that our greeting staff did not meet your expectations for friendliness. We will address this to ensure a warm welcome for all our guests.We look forward to welcoming you back on your next visit to Phoenix.

8/10 Baik

Elizabeth

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel is in excelent condition.
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk pada 21 Mei 2024
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel. We hope to see you again soon.

10/10 Cemerlang

Linda

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Only stayed one night this time but met our needs. Checking in was quick with very friendly and informative young man and checking out the same. We'll be back.
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk pada 16 Mei 2024
We're thrilled to hear that your recent stay with us met your needs and that our team provided you with efficient and friendly service. Ensuring a smooth check-in and check-out process, as well as offering helpful information, is a top priority for us. We can't wait to welcome you back for another enjoyable stay. We appreciate your feedback and look forward to hosting you again soon!

10/10 Cemerlang

Stephen

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean room and showers. Was very quit during our stay. Breakfast was quite nice with different options on different days.
Menginap 2 malam pada Mei 2024
Respons daripada Front Desk pada 13 Mei 2024
Thank you so much for sharing your experience with us! We are delighted to hear you enjoyed your stay at Best Western North Phoenix. We look forward to welcoming you back for another enjoyable stay in the future!

2/10 Teruk

Esperanza

Pengembara perniagaan, Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pool was closed renovated no sofa bed in room like we reserved app said pet friendly but when we got here they said no pets .
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 11 Mei 2024
The pool renovation has been listed on the websites since January. We do accept Pets, and YOU DID NOT book a room with a sofa. When you checked in the supervisor did confirm your room type. Not sure where the disconnect is. Room TypeStandard Room, 1 King Bed, Non Smoking, Refrigerator & MicrowaveThis what you booked. Not a King Sofa Pet Friendly.

10/10 Cemerlang

Joseph

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was peaceful!
Menginap 3 malam pada Mei 2024
Respons daripada Front Desk pada 10 Mei 2024
We're delighted to hear that you found your experience with us peaceful! Creating a tranquil atmosphere for our guests is one of our top priorities, so it's wonderful to know that you were able to relax and enjoy your time with us. Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back for another peaceful stay in the future!

10/10 Cemerlang

Harry

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great pool nice eating area and the food was delicious
Menginap 4 malam pada Apr 2024
Respons daripada Front Desk pada 10 Mei 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our pool and dining area. It's always our goal to create a relaxing and enjoyable environment for our guests, and we're delighted that you found it to your liking. We take pride in our food offerings, so it's especially rewarding to hear that you found the food delicious. We hope to have the pleasure of welcoming you back again soon for another fantastic experience!

10/10 Cemerlang

Sam

Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Douglas

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We enjoyed our stay at BW. Front desk clerk Matthew was very nice. Our room was fine and our 2 night stay was pleasant. I would recommend
Menginap 2 malam pada Mei 2024
Respons daripada Front Desk pada 9 Mei 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at Best Western and that Matthew provided you with excellent service at the front desk. It's always rewarding to know that our team members contribute to our guests' positive experiences. We're glad to hear that your room met your expectations and that you had a pleasant two-night stay with us. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please feel free to let us know. Safe travels!

10/10 Cemerlang

TAKATOSHI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada cici pada 7 Mei 2024
I'm glad you enjoyed your stay with us.

10/10 Cemerlang

Vivian

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was great hotel and would stay again!
Menginap 2 malam pada Mei 2024
Respons daripada cici pada 5 Mei 2024
great

10/10 Cemerlang

Jane

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is very clean with friendly staffs.
Menginap 2 malam pada Mei 2024
Respons daripada cici pada 5 Mei 2024
great

10/10 Cemerlang

Tammie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
From the staff working at the desk to house keeping, everyone was friendly and went out of their way to make our stay enjoyable, the hotel was full but you wouldn't know it by the staff doing such a great job
Menginap 4 malam pada Apr 2024
Respons daripada cici pada 3 Mei 2024
glad you enjoyed your stay

10/10 Cemerlang

Lisa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
The king sized bed was very comfortable and housekeeping cleaned our room nightly, which for some hotels this is not the case. The room was very nice.
Menginap 2 malam pada Apr 2024
Respons daripada cici pada 3 Mei 2024
I'm glad you enjoyed your stay

10/10 Cemerlang

Aimee

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk pada 23 Mei 2024
Thank you so much for your 5-star review! We're thrilled to see that you had a positive experience with us. Your support means a lot, and it encourages our team to keep delivering the best service possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

10/10 Cemerlang

Shamsul

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean & Quiet
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk pada 1 Mei 2024
Hello Shamsul, Thank you for your review and for choosing to stay with us. We appreciate your rating and hope to see you again in the future.

10/10 Cemerlang

Linda

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We booked two nights at location due to close access near medical facilities. Perfect spot and hotel was back from freeway for quiet nights. Check in was quick with friendly staff. Need to return in two weeks and will stay here again.
Menginap 2 malam pada Apr 2024
Respons daripada Front Desk pada 1 Mei 2024
Thank you Linda for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay. We look forward to your next visit with us. Have a great day.

10/10 Cemerlang

Tana

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Well kept and nice
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk pada 30 Apr 2024
Thank you so much Tana for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel. We hope to see you again soon

6/10 Boleh diterima

Cathy, Shawnee

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel itself was very nice, clean,comfortable and quiet and the staff were nice and helpful. It’s right off the highway so not an area to walk around or hike.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk pada 30 Apr 2024
Thank you for your review and for choosing to stay with us. We appreciate your rating and hope to have the opportunity to provide an even better experience for you in the future. Have a great day

10/10 Cemerlang

Ana

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
From the moment we walked in, we could smell the cleanliness in this hotel. The room was also very clean! This place is very well kept! First time staying at a Best Western hotel and will not be the last time for sure!
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk pada 28 Apr 2024
Thank you so much Ana for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel. We hope to see you again soon.

8/10 Baik

Dwight

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Signage needs to be more clear of which driveway to go in much needed lighting
Menginap 2 malam pada Apr 2024
Respons daripada Front Desk pada 27 Apr 2024
Thank you Dwight for your review. We appreciate the feedback regarding our signage and we understand the importance of clear signage and adequate lighting, especially when it comes to navigating driveways. We apologize for any inconvenience caused by the current setup.

10/10 Cemerlang

Ezra

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada cici pada 26 Apr 2024
thank you for enjoying your stay with us.

10/10 Cemerlang

Philip

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, friendly and helpful staff, good breakfast. Rough neighborhood.
Menginap 1 malam pada Apr 2024
Respons daripada CICI pada 23 Apr 2024
THANK YOU

8/10 Baik

John

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada CICI pada 23 Apr 2024
THANK YOU JOHN

6/10 Boleh diterima

Dana

Menginap 2 malam pada Apr 2024
Respons daripada CICI pada 23 Apr 2024
THANK YOU

10/10 Cemerlang

Luis

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very good
Menginap 2 malam pada Apr 2024
Respons daripada Christopher Ray pada 16 Apr 2024
Hey there Luis, thank you for staying with us at Best Western North Phoenix. We are glad that you had a great stay with us. Please book with us again in the future. We would love to see you again.

8/10 Baik

Nate

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good experience overall. Friendly staff, room was clean. Good breakfast, although the breakfast room was very small for how busy the hotel was. Convenient location right off 17. Would stay again.
Menginap 1 malam pada Apr 2024
Respons daripada Tran pada 15 Apr 2024
Thank you Nate, we appreciate having you as a guest at our Best Western location.

10/10 Cemerlang

Kala

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a nice property, clean and the staff was nice. The EV charger could use an upgrade as it was the lowest and slowest level possible!
Menginap 1 malam pada Apr 2024
Respons daripada Ruben pada 15 Apr 2024
Thank you for the review! We appreciate your kind words and hope to see you again soon.

10/10 Cemerlang

Mary

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best Western us clean, the staff very helpful and the rooms are great! I would definitely visit them again!
Menginap 1 malam pada Apr 2024
Respons daripada Christopher Ray pada 13 Apr 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. Looking forward to your next visit!

10/10 Cemerlang

Richard

Mengembara bersama keluarga
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Very clean with professional Ana friendly staff. Highly recommend.
Menginap 3 malam pada Apr 2024
Respons daripada Christopher Ray pada 13 Apr 2024
Richard, Thank you for choosing to stay with us! We're delighted to hear that you had a positive experience during your time at our hotel. It was a pleasure hosting you, and we hope to welcome you back again soon for another enjoyable stay.

6/10 Boleh diterima

Toni Ann

Mengembara bersama pasangan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Very dated, ok staff, asked for extra towels that never came we had to walk and get them ourselves. Breakfast and especially the eggs and coffee were lousy. Not sure why it’s rated so well. Bathrooms should not have a dirty ring on the silicone caulking around the tub. Bleach is a remedy.
Menginap 2 malam pada Apr 2024
Respons daripada tt pada 9 Apr 2024
Sorry you where unhappy with your stay.

10/10 Cemerlang

Monica

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was clean and well kept. The staff were friendly and helpful. I would definitely stay here again.
Menginap 2 malam pada Apr 2024
Respons daripada Front Desk Manager pada 9 Apr 2024
Thank you for your wonderful review Monica. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

8/10 Baik

Fredericka

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Manager pada 9 Apr 2024
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

6/10 Boleh diterima

Dawit

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Too priced for the place
Menginap 1 malam pada Mac 2024
Respons daripada General Manager pada 7 Apr 2024
Thank you for sharing your feedback with us. We understand your concern about pricing and appreciate your perspective.We strive to offer competitive rates that reflect the value and amenities we provide to our guests. It's worth noting that our pricing is in line with other hotels in the surrounding area, considering the amenities and services we offer.

10/10 Cemerlang

Darryl, Marana

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing stay! Awesome room!
Menginap 1 malam pada Apr 2024
Respons daripada Front desk pada 6 Apr 2024
Thank you Darryl for the wonderful review. We are happy to hear you enjoyed you stay and hope to see you again in the future.

8/10 Baik

Jennifer

Menginap 1 malam pada Apr 2024
Respons daripada Front Desk pada 24 Apr 2024
Thank you so much for staying with us we appreciate the feedback and hope to see you again in the future.

10/10 Cemerlang

AARON

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel is spot on amd a great price love it because it is close to train ,close trail to run on, close to food ,walmart and castels and coster for those adrenalin junkies ... thanks guys keep up the good work . I will most deff be staying and recomending this spot ..
Menginap 1 malam pada Mac 2024
Respons daripada Front Desk pada 4 Apr 2024
Thank You for leaving feedback, we appreciate that you like the area with most of the necessities for travel near by the hotel, we look forward until your next stay! Have a amazing day!

2/10 Teruk

Ingrid

Tidak sukakan: Kemudahan
Rob me as a single mom
Menginap 2 malam pada Mac 2024
Respons daripada General Manager pada 29 Mac 2024
Hi Ingrid, you knew the rate when you paid for the room online, not sure how we are robbing you. Please refrain from the lies you are spewing. DONT BOOK A PREPAID RESERVATION IF YOU CANT AFFORD IT.

10/10 Cemerlang

Angel, Westminster

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was nice place for that price. I can’t complaint. Five stars
Menginap 3 malam pada Mac 2024
Respons daripada Front Desk pada 29 Mac 2024
Thank you for your wonderful review Angel. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 Cemerlang

Murad, Grand Island

Menginap 1 malam pada Mac 2024
Respons daripada Christopher Ray pada 13 Apr 2024
Murad, we thank you for staying with us at Best Western North Phoenix. We would like to hear more about your experience. So, we may have the chance to hence, improve, and grow. Thank you again and looking forward to hearing from you.

8/10 Baik

David

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything about the place was very good. I would definitely stay here again.
Respons daripada Front Desk Agent - Maggie pada 23 Mac 2024
“Thank you so much for choosing to stay with us here at Best Western North. We hope you enjoy the rest of your day and we are glad to hear that you enjoyed your experience with us!!

8/10 Baik

Yijing

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hotel, room is small.
Menginap 1 malam pada Mac 2024
Respons daripada General Manager pada 29 Mac 2024
Thank you for staying with and your feedback. We look forward to seeing you again!

8/10 Baik

Gary

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Location is very central for Spring Training access. Breakfast is good.
Menginap 6 malam pada Mac 2024
Respons daripada Front Desk pada 17 Mac 2024
Thank you for taking the time to leave a review we hope to see you again soon have a wonderful day!

10/10 Cemerlang

DAWN, Bozeman

Menginap 1 malam pada Mac 2024
Respons daripada General Manager pada 7 Apr 2024
Thank you for staying with us we are happy to see you enjoyed your stay. We welcome you back in the near future.