Hotel Dekat Petal City Hall

"Our room was pristine and decorated beautifully, the breakfast was delicious and served by the hosts, plus they were also very friendly."

"Staff - Front Desk - Michael- VERY RUDE upon check in and each time we passed the front desk he would not say hello. Terrible attitude and customer service. This is the reason I may never return there. When I checked in, I was told that no rooms were clean nor available until 3pm. I and my son sat in the lobby 25 minutes. A husband and wife walked in and immediately received a room. Unacceptable……..,,,"

"This is the second time I’ve stayed here. It’s very clean. The staff are all very friendly and helpful. The breakfast is better than most hotel breakfast with a good selection and very efficient and friendly staff making sure you have everything you need. Our room had a great air conditioner and the shower was nice and hot."

"For a one night stopover, this was perfect!"

"The door on our room would not lock and the door wouldn't stay shut. We were told to just push it really hard to keep it closed then lock the deadbolt. We were moved to another room after asking if we could just have a room with a sofa bed. I wouldn't stay here again."

"The grill chicken sandwich was delicious. The room and restroom were very large and accommodated my handicap."

"I didn’t like how there wasn’t any daily housekeeping, such as cleaning our room and changing out blankets and towels. Otherwise, great stay"

"We had a problem with the room we were given. When I contacted the front desk, the attendant was very generous and offered an upgrade room. We also asked about local places to eat that were still open. She made several recommendations and gave us discount coupons for one of the restaurants. That is customer service!"

"Liked bar area service good. Pool needs attention. Filters not working correctly. Water quality bad."

"Friendly staff, clean rooms and smelled wonderful."

"I usually don’t write reviews and I truly don’t mean to be so critical but this stay was truly scary and unsanitary. I will say the gentleman who checked me in was very kind, but there was nothing else positive about this stay. So for starters all “non smoking rooms” are on second floor(smoke rises). My scrubs for work smelled like I’d been smoking all night. The towels looked used with black finger prints on them. Apparently they wash them themselves rather than using a towels service. ...

"Nice place will return "

"We had two rooms, check in was smooth (Except wrong key in wrong folder..). One room was very good. The second one was dated and several bugs were noted. Great location."

"Hotel was filthy. Rooms not clean..sheets not changed, hairs everywhere. Very run down and gross. Pool was shut down."

"Wonderful"

"The best thing about the stay was the staff. They were helpful, friendly, and addressed my concerns in a timely manner. The hotel is a work in progress at this time."

"Pool was green. Not enough chairs on the patio. The grill was rusted out. Our room was like a cave. No artwork in the room. Shower was very small"

"As a person of limited mobility it was difficult climbing the stairs with my suitcase. It would have been better to have been told of this before check in."

"The hallway carpeting is atrocious, on all floors!"

"👍"