Hotel Aimbridge Hospitality di Pergunungan Rocky

"I rarely leave negative reviews, but this experience has been beyond frustrating. The hotel charged my credit cards multiple times in error, leaving approximately $2,000 tied up in unauthorized charges. Mistakes can happen, but what was most disappointing was the complete lack of concern from the front desk. Rather than taking the issue seriously or showing any urgency to resolve it, the staff member I dealt with seemed unconcerned and unhelpful. Being told to simply “send an email” when...

"This property would greatly benefit from an onsite manager. The check in was very disorganized and not helpful. There were payment processing issues and very little instruction on how to locate the specific property, the parking situation, amenities, etc. The room was nice, roomy and clean. The hallways did have dirty floors though."