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"Excellent hotel. Great staff 👌"

"Room was very good and tidy"

"Very clean, and I had a pleasant stay. "

"Wonderful large bedroom Staff very good Great location "

"We enjoyed our stay at the Balkan Palace at Sofia very much- the location was great, staff was helpful and very nice, room was big and cofortable and the heating fllor next to the shower was a very nice surprise! Defintely will recommend on this hotel for friends and familiy"

"La chambre était impeccable, personnels au top, petit déjeuner très bon, emplacement pratique "

"Although the hotel is a little bit outside the city center, getting around was never an issue—taxis are easy to book through local apps and arrive quickly. The room was modern, spacious, and spotlessly clean, offering a comfortable place to unwind after exploring Sofia. Check-in was smooth and efficient, and every staff member I interacted with was friendly, attentive, and highly professional. Overall, it’s a great choice if you’re looking for a quiet, stylish stay with reliable service and easy access to transportation. Highly recommended. "

"Everything was good, the room was big with very nice view from the terrace, recommended for anyone who wants to have central location and relax time."

"Always a good stay here and free shuttle is brilliant "