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"Breakfast was disappointing. Expensive and cold. Stayed in August 2025 and breakfast was excellent one of the reasons we returned "

"You get what you pay for. It needs updating but staff were very good and friendly."

"Very pleasant experience"

"Hotel is quite nice for an old place but could do with a bit of TLC and some modernisation. However, the room was clean and comfortable (apart from the pillows which were like flagstones 😖) and there’s plenty of parking space. I got an attic style room and if I had a pound for every time I cracked my head on a ceiling beam, I’d have about £17 by now. The WiFi is poor and slow in room 302 but gets a bit faster when you’re in the bar area 🤔. The gym facilities were pretty good and the pool looked good too. I work all over the country, usually staying in 2/3 different hotels per week, and this one achieved the UK record for the most expensive pint of soda & lime I ever encountered 😳 £6.30!!! What a rip off!!! I don’t mind paying that (or quite often more than that) for a pint of lager, but for soda water and a splash of lime cordial …. that takes the biscuit … so much so that they didn’t get another penny out of me during my stay. I’d normally stay in the hotel for dinner and a few evening drinks but any establishment will only rip me off once, so I went out to spend my (company expenses) money elsewhere instead 👍 Needless to say there will be no return visit from me. "

"Lovely place to stay and visit I would definitely recommend"

"We had a room on top floor which was very comfortable. Good cooked breakfast with buffet continental . Parking at rear of hotel was handy £10 extra. Would use again. Staff great."

"Room was spacious clean and very comfortable with great sea views. Comfortable king bed and large bath. Property was charming and very elegant inside and beautifully decorated especially breakfast room. Decent meal first night and some live entertainment with piano. Staff all round really good and friendly and helpful. Would definitely return here for sure. Cheap parking for £2.50 a day through reception aswell and plenty of it around the hotel roads"

"Outdoor pool was wonderful, staff were amazing and loved the spa - such a relaxing stay, took full advantage of the room service for maximum relaxation! Will be back"

"The room we were allocated was nothing like those advertised. The bathroom had crumbling plaster on the walls ,The very bleak room had poor lighting and curtains that would not open properly to see the 'Sea View'. No hairdrier/no ironing equipment as advertised. The restaurant and the bar was not open at all. The staff were courteous and the linen in the room was clean and fresh, but with nothing to stay and enjoy, we left a day early to come home. Eastbourne itself is sad and neglected as highlighted by the state of the pier, so all in all we regretted this booking with Expedia."