Passo de Camaragibe Beach Resorts from RM265

"What was meant to be a relaxing honeymoon turned into a stressful and unsafe experience. After sitting in an empty hammock in a common area, we were harassed by other guests who falsely claimed it was reserved, despite management confirming that common areas cannot be reserved. The situation escalated into continuous verbal abuse throughout the day and the entire weekend, including being called “stupid” for speaking English and facing xenophobic remarks toward me for being a foreigner. Management not only failed to intervene, but never apologized, sided with other guests, and allowed the situation to spiral out of control. We did not feel safe and were forced to leave early following Expedia’s guidance due to unsafe conditions. Despite this, the property is refusing a refund and charged us for days we were no longer there. We do not recommend this property. Everything you see in the pictures will probably be reserved by old guests with common towels so don’t expect anything other than a room. "

"The hotel is great to relax, enjoy the beach and the facilities. It seems to have been recently renovated with a lot of care for the public spaces. Plenty of living spaces full of plants. It's literally steps from a very calm beach too. All the staff is friendly. The only average thing was the "standard" room that faces the street and has a bit of a weird layout. Next time I'd stay in the superior rooms. "