Hotel Dekat Paseo Boricua

"Excellent location. Staff members were very welcoming and friendly. Hotel is exceptionally clean. Roof top lounge offered quality drinks as well as food with a great city view. Would recommend."

"Me and my girlfriend stayed here for two nights. Overall, I think that we enjoyed our stay, but there were a few things that peeved us. The biggest thing was that though hot water just wouldn’t turn off no matter what we tried. The water was scolding hot so we were unable to use the shower. Also, the customer service was a little poor with no one being on site. Help was hard to come by if they fix the water issue and maybe had a bit more responsiveness I would easily rate them four stars, but...

"Tv only had cable. No Netflix. Lids for coffee cups in room would be helpful. If I use the paper cup, I’m probably taking it somewhere. Room temp control was not user friendly and it was super warm even set at 69."

"My group and I arrived a few hours past check in time and the code they sent us did not work. I had messaged and with no response I had to call. They looked into it and gave us a call five minutes later with a different code that did work. The garage seemed very safe so that was a plus. There was construction going on and we had to duck under a 2x4 blocking the door. I understand this is a shared space but there was an unpleasant smell and most areas were visibly dirty. Our room had a window but...

"Location worked very well for our needs. Location was a bit sketchy but we came across zero issues with the neighborhood. Room wasn’t perfect and could have been a little more clean as there was a dirty rag on the floor and the bed sheets/pillows had some questionable stains. Best New Subs across the street was delicious and worth stopping by. Keep in mind all amenities, bathrooms, kitchen, lounge areas are all shared spaces. Doors to the rooms could have been more secured with deadbolts."

"Nice clean hotel with big rooms. Good location for hospital apts."

"The room never got vacuumed. The shower poured water on the whole bathroom floor, I had to dry the floors with towels regularly. I paid for a two queen sized beds and one double sofa bed, didn't get that either. Since I didn't get the sofa bed two of my friends left and had to make other arrangements. I asked the front desk for help with the sofa bed, no help of any kind. Expedia ignored me twice for help. Let my messages run to "restart conversation". The elevators got stuck and stalled every...

"We were able to check in early and the staff were very kind and helpful! Beds and rooms were a little smaller than expected but sufficient. Breakfast was just poptarts, apples, and oatmeal packs. Selection of sodas, waters, and ice cream for purchase was nice. Ended up buying bottled water because there was no drinking fountain and tap water didn't taste great. 30 minutes of walking and train rides to get downtown."

"Fabulous walkable neighborhood. Roo.s are spacious and very nicely designed"

"Rooftop Movie theater looked fun during the daytime, but wasn’t committed enough to buy a ticket after sunset. Rooms were fine. Coffee shop was short-staffed the day I was there - to the point I gave up and moved on. The staff I ran into in the hotel from housekeeping to front desk to bell staff were all universally pleasant and helpful. Location was great - convenient to the show I was attending at the Cobra Lounge and to a pretty decent variety of decent looking food options. Don’t miss the...

"all good"

"Fruits served in the breakfast were not good and they were not fresh. Keep one water fountain which is very basic for the price"

"No dan desayuno"

"Great place near the fun spots"

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"The entrance area on the street level needs updated/cleaned and decorated to reflect the quality of the Hyatt. When we first walked in we didn't think we were in the right place."

"We throughly enjoyed our stay. Wonderful staff, excellent view, great breakfast. Planning to return and using your hotel again."

"Super fun environment with my 10 and 12 year old."

"Everything was perfect, only had one rude staff member when checking in but the manager resolved it."