2/10 Teruk
Sergio
20 Jun 2025
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The property was in remodeling. The first three floors were completely in overhaul, with noise, dust, paint smell. the first day I got stuck in the elevator by over 5 minutes due to the electricity went off for some reason due to the construction. the area breakfast area was closed, so we had to eat breakfast in a small corner with few chairs, and with dust in the chairs and table. The internet did not work on the rooms, I had to use it in the reception where is the same place was the eating area. during the second night the person in charge of the lobby was not in and due to safety, the door is locked for people from outside. Since I was in the lobby, I had to call the person to come and open the door for the other people staying at the hotel several times as people were arriving after 9pm. To me, the hotel should not have been open at all. terrible experience. The staff did what they can to make us feel ok, so I do not have any problem with the staff, but just was not the right thing to do to open and receive guests.
Sergio
Menginap 4 malam pada Jun 2025
