4/10 Lemah
Ben
Mengembara bersama keluarga
7 Okt 2025
Tidak sukakan: Kakitangan & perkhidmatan
This was a poor stay, when we got there they had given our room to someone else (apparently with the same first name) so they left us for 25min in foyer waiting. Then put us in another room, but failed to transfer our breakfasts over, so next morning 20min trying to sort that, paid breakfast for the 3 days then next day they weren't on the system. Just terrible service.
Then the final straw was that they took our towels and did not replace them so had only a handtowel on last day.
So each of these errors by themselves would have been a mistake but together they ruined this break, and I would not recommend this hotel.
Also they do not give you pillows, we had a small cushion each. So the name comfort hotel is misleading.
Its a long way from anything, so need Uber or long walk.
Ben
Menginap 3 malam pada Okt 2025