Hello dear James,I'm sorry to hear that you had no coffee in the early morning. And for the experience you had.However we must let you know that citizenM offers coffee and tea 24/7 at our canteenM and we do not hold up coffee from our guests, and if this was the case in our hotel, we will not hesitate to share the feedback to our team and this is not our way of taking care of you as a guest. On another note, we also do not have a coffee machine in the rooms, so there might have been a misunderstanding?We are wondering if there's a possibility that there's been a miscommunication somewhere. Please do not hesitate to contact us further. citizenJulia

Dear Gemma, Thank you for fantastic review. We are delighted to read that you enjoyed your stay and everything was to your liking. Indeed our rooms are compact, however its equipped with XL bed, rain shower, moodpad, where you can adjust temperature and lighs to your comfort. We are looking forward to welcome you soon again here in Paris or other CitizenM hotels worldwide. Wishing you safe onward journey and great rest of the week. With kind regards,

Dear Tanisha, Thank you for your time to write review about your stay. We are delighted to read that you had warm welcome and enjoyed your stay. Thank you for your comment regarding the weird smell, it has been reported. It helps us to improve from feedback such as yours, therefore, big thank you. We hope to welcome you soon again here in Paris or other CitizenM hotels worldwide.

Dear Sharon, First, let me thank you for choosing CitizenM for your stay in Paris. We are delighted to read that you had warm welcome and enjoyed your stay. We are looking to welcome you again here in in Paris or other CitizenM hotels worldwide. Safe onward journey and wishing you great rest of the week.

Dear Joseph,Thank you for staying with us and for sharing your experiance. We were happy to see you had a good time, enjoyed the room and the lobby. Great to see you connected well with the team and you had a positive impression. Looking forward to welcoming you again in our hotels.Dory and CitizenM team

Hello there best citizen!We are so glad to know that you had an amazing stay and we thank you for your kind words and generous rating.We hope to see you in one of our hotels again soon.citizenJulia

Thank you Paul for your kind rating! We are glad to learn that you had a good stay with us and hope to see you soon againcitizenJulia

Hello citizen Alexis,Thank you so much for staying with us and letting us know about your experience. We love to read that you had a great stay and we look forward to welcome you back in any citizenM in the world. You can check our website to discover all our locations.Sincery yours,

Bonjour citizen Anton,Thank you so much for staying with us ! It ws a pleasure having you with us and we are so happy to read that you appreciate our rooms and our great staff.We look forward to welcoming you back,

Bonjour citizen Karim,Nous sommes heureux de lire que vous avez apprecié le design de notre hotel et que notre personnel a bien pris soin de vous et a été à l'écoute, comme il faut. Nous partagerons votre joli mot avec Matt, qui sera ravie d'avoir cette reconnaissance.Nous espérons vous revoir dans pas longtemps.Bien à vous,