CitizenM Hotels Paris hotels

"Love the location and breakfast "

"The reception staff were very helpful and friendly! We thoroughly enjoyed our stay here!"

"Nice room. Great upgrade"

"Stay went as expected. Surprised at the lack of a shuttle. We trammed to the area where we could walk to the hotel. Thank you for the email telling us where to exit the tram."

"Friendly and helpful staff, great location and clean and comfy rooms"

"Great place to spend the night while waiting for a flight "

"The hotel is in a fantastic location just a short walk from the Eiffel Tower, which I absolutely loved! It really felt like being right in the heart of Paris. The place was very clean, and the staff were warm, welcoming, and genuinely friendly, which made the stay even more enjoyable."

"Great overall"

"Everything was perfect and on point, it went above expectations but there were a only one issue, my wife's hair blower burnt out after trying to use it on the bathroom's plug, the plug wasn't working properly and that thing almost exploded, if it was a cheap hair blower I wouldn't mind but my wife's hair blower was quite expensive and for a product like that spending over $400 I'll definitely feel the pain. After that happened I thought that the problem was the blower so I went and connect the hotel's blower and it didn't work neither so I took this to reception, I called right away to get this checked out and get a technician to the room that way they could see it was the plug that was damaged and someway get a replacement for my wife's hair blower since it was the plug that probably had the cables crossed or old or something because we had electricity around the room and every other plug was working good but the hotel staff turned their head to the other side. No technician, no reimbursement, no replacement, nothing was done, and imagine going through a situation like this in your honey moon? How will I give them more time of our honey moon to get an answer? We got to the day we had to leave and to them nothing ever happened, and here we are, no hair blower and they probably won't remember that it was their fault."