Cari Kastil di Panwila

"Let me start with the good points since there are very few : the look of the room - beautiful Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided : - we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...

"Great property with amazing food! I feel the highlight for me was the food… they had a variety of options to choose from and the taste was truly amazing"

"Wonderful hotel and we had an amazing stay. Very clean and well maintained with absolutely stunning interior and great rooms. The restaurant was excellent with good variety of cuisine from all over the world. Recommend to stay here when in Kandy."

"Clean room,staff very helpful,great breakfast,views to die for x"

"A very beautiful and quiet place to stay. About 30 minutes from Kandy and a lovely place to unwind. The staff were wonderful."

"The property was well maintained outside and the lobby area - rooms are dated and bathrooms are not cleaned well - hair dryer is from the 1900 - breakfast ok - staff very helpful"

"サービスのワインが良いワインで美味しかった。 庭に亀がいて癒された。 スタッフはフレンドリーで親切だった。 また滞在したい。"

"Great Hotel"

"It was a decent city hotel, it didn’t feel 5* at international standards but it was a good for one night and close to all the city activities."

"All the staff are kind, and the service is also good. Room is clean and spacious, especially bathroom. "

"Das Serendip Hotel liegt eigentlich traumhaft - aber in the middle of nowhere. Ohne telefonisches Anfordern eines tuktuk geht nichts. Das Personal war sehr freundlich aber wenig geschult. Die Zimmer wurden in den vier Tagen (von zwölf gebuchten) nicht einmal gemacht. Expedia sollte darauf hinweisen dass es ein prima geignetes Hotel ist für einen stop over in Kandy aber als Standorthotel eher ungeignet."

"We stayed for three nights. Absolutely amazing hotel. Staff were amazing and specially we need to mention our butler, Sakunthala and she was great and made our stay extremely memorable and special. Food was amazing too. We wanted to see Kandy perahara and the general manager immediately contacted the manager from queens hotel Kandy, who got us excellent seats to watch the perahara. Staff were so friendly and made our trip truly enjoyable."

"Excellent location. Room was nice and comfortable. One issue - the wash basin in the bath room did not drain well and there was blockage. As a result there was some smell coming off the bathroom. Shower door did not close well - as a result there was water leakage"

"Rent og pænt værelse, og rigtig venligt personale!"

"This is a family-run hotel with a personal touch. The hosts were wonderful and super-helpful. Great location, great view, clean rooms. Lovely people. "