Hotel Pantai di Pantai Zamrud

"Everything was fine, except for the bar area; the bartender had a bad attitude."

"One staff member was not friendly or pleasant. Our room was supposed to be cleaned on Sunday, 4/26, but it was never cleaned, so we went to mention this to the front desk. We were met with an argument/debate. Instead of saying, we will send somebody up to clean your room shortly we were met with an argument and accusations that we must have had the do not disturb sign on, which wasn't the case and she stated this before we even had giving her our room number. Second, we asked for towels as our...

"Key security access for elevator use is good. Room was nice and comfortable. Upholstery needs some attention. Breakfast was good. Vending machines were iffy and front desk purchases are $$. Parking is easy and its a short walk onto the beach. I'd definitely stay there again. "

"very outdated, and dirty. Non of the towels felt clean as there was always some staining, the sheets had a smell and so did the room. Wouldn’t stay again and wouldn’t recommend to anyone. Only good thing was the beach access and the beautiful beach"

"The bed covers had red stains all over them, looked like lipstick Atleast that’s what we were hoping. Didn’t see any type of bugs so that’s a good sign of cleanliness just the stains the bed covers "

"We had the absolute best experience at the Holiday Inn Resort! Everything was so convenient and well maintained. The lazy river was amazing and the access to the beach was incredible! They have a DJ at the tiki bar and entertainment throughout the week. We chose to buy the breakfast coupons as part of our visit. The breakfast people were awesome and as a person with food allergies I felt super safe eating at the buffet! Will absolutely be back soon!"

"Good"

"Clean room, great customer service, great location"