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"Staff was very slow and at times unfriendly"

"Staff very friendly. Lovely cafe. Clean room. "

"It was Ok, staff were helpful, breakfast was the usual, the whole place needs some love, there was a puddle on the landing on our floor with water dripping through the ceiling. Our bathroom had cracked tiles etc. "

"Clean room comfortable bed helpful check in staff great for station"

"Room was clean, price very reasonable for a 5* and so close to city centre. My only gripe was the noise level given the room location - I was close to the inner hotel area, 1002, and bar music & chatter was on until midnight, also the location felt like a thoroughfare, either the staff was vacuuming outside or people walked past talking loudly, etc. All ok and normal but I do think the room door needs to be soundproofed or a second door, after the bathroom, needs to be added to close off the bedroom part. It was not as relaxing as I was hoping it to be. Overall though, very nice hotel and I'd come back (asking for a different room location). "

"clean room, friendly staff and a great location"

"yes"

"Very nice hotel and convenient location…. Highly recommended for a family trip "

"The room was nice - but situated near the elevators which created noise all night."