Nui Bay Beach

We stayed here for a few nights as our base to explore phi phi island and hong island etc. Our room was very clean as was the entire property which is super beautiful. Food was average at best. The breakfast was a 2/5 and did not meet standards compared to every other 5 star resort we’ve stayed at in Thailand. Service was slow. A few things to make note of. It bothered us when we requested an extra couple pods for the coffee machine and we were told we would get charged 80 baht for them even though the pods were free. We stayed in the premium ocean view rooms and I would advise against unless you are Muslim. The call to prayer which we had no idea about woke us up at 5 o’clock in the morning every morning. It was so loud that we thought the speakers were on the property below our balcony. Definitely bring earplugs if you are staying in building seven. This happens multiple times a day, but being woken up abruptly at five in the morning was not pleasant. Ear plugs should be provided. We understand this is their religion and have zero issues with this but an FYI would be nice. Don’t splurge on the nicer view rooms if this bothers you. The beach club across the street had a fun vibe. We enjoyed dinner there and it was great !

Location was great, the grounds were beautiful, the staff was very attentive and caring. The only issue was the food. Not many western options for breakfast. The cost of the dining room was excessive for what you got.

This resort has the structure and ambiance of a 4 star resort but is unfortunately run like a 3 star resort. We were pretty surprised that the staff at the hotel weren't very nice, especially compared to other Thailand hotels. Housekeeping never came (we stayed 4 nights) and we always had to call around 5pm to request they come to our room. They offer free shuttles to Ao Nang and Railay Beach but space is limited and every time we tried to sign up (several hours in advance) they told us it was fully booked already. The pool doesn't serve alcohol and every time we came we struggled to find a place to sit. It also took us about 10 minutes of walking to get from the room to the pool. You can ask for a ride from the lobby but it's often a 10-15 min wait. All in all, we were a bit disappointed with our stay.